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QuickStart Learning Framework



QuickStart's success in delivering the highest-quality learning solutions can be greatly attributed to our knowledge transfer strategy the ACTiVE Learning Framework.

ACTiVE, instead of reactive. By conducting Asessments, Creating targeted learning plans, Transferring knowledge, Validating learning, and Executing on Total Customer Satisfaction, QuickStart's ACTiVE Learning Framework provides detailed and highly effective learning solutions. Whether you're implementing a new technology or strengthening skill sets, ACTiVE Learning helps meet your business objectives by delivering the right learning plans aimed at addressing your specific organizational and staff needs, and, ultimately, reducing risk, increasing productivity, and ensuring success.

ASSESS - QuickStart Assessments

In today's economy, businesses are increasingly sensitive to the opposing demands of honing staff skills to maintain a competitive edge and securing the resources needed to obtain ongoing training and development. QuickStart Assessments for Organizations can uncover your training needs and create tailored skills development plans to ensure you have the skill sets you need in-house to drive business results.

As a manager or business owner, QuickStart Assessments prepare you to take control of your organizations project-related training initiatives. By acquiring a deep understanding of your employees skills through our assessment review and validation processes, you will have the ability to define and prioritize core skills for specific job roles.

QuickStart Assessments for Organizations offer actionable deliverables including:

  • Individual, group, and organizational skill gap analyses
  • Individual, group, and organizational custom learning plans
  • An updatable inventory of individual and collective skills


CREATE - Targeted Learning Plans

With a targeted learning plan, we can help you prepare a technology readiness roadmap for your organization. The outcome of the assessments will lead to the development of tailored learning plans designed to reduce the time and expense required to skill and prepare key individuals, project teams, or entire departments. By identifying baseline readiness requirements for each project, we are able to configure solutions to address your specific business and technology needs. A blend of training methods will be incorporated to fit the training preferences of your staff as well as your budget. Timeframes, resources, and methods are finalized in the learning plan to ensure that all critical success factors have been addressed.

TRANSFER - Knowledge

QuickStart offers a number of training options. Choose from instructor-led courses delivered in a classroom setting or online, self-paced eLearning and books, and mentoring that can be combined to maximize your training dollars and get your staff up and running on an accelerated schedule. Your learning consultant will help you identify the right training mix based on the needs and preferences of your organization. Training options include:

VALIDATE - Validate the Results of Your Training

Training isn't complete until we've measured what has been learned. This can be done through various means, including industry certifications, QuickStart MegaLabs, and post assessments. Acquiring industry certifications are a valuable asset to the individual and can provide employers with a means to evaluate the level of expertise of their staff. QuickStart's exclusive MegaLabs were created to replicate a real-world environment inside a classroom setting. This affords the student the opportunity to apply the skills they have learned in class while utilizing QuickStart's expert trainers for mentoring, feedback, and support. The Pre/Post Assessment process gives you data to compare skills before and after training. This validates the training received while measuring the level of readiness of individuals or teams.

EXECUTE - Business Results/ROI

Through training with QuickStart, your business will realize a greater return on your technology investment through quicker deployments of new technologies, improved organizational productivity, and, ultimately, lower risk and increased overall success.

Ongoing Support (Reference tools, Mentoring, and email support)

QuickStart Training doesn't stop when you leave the classroom. Our dedicated staff of instructors, account executives, and support personnel takes pride in ensuring your success by providing several tools and methods of support. Multiple reference tools (online resources, white papers, data sheets, etc.,) are made available and can be a highly effective supplement to the learning process. In addition, QuickStart instructors are available for on-site learning and technical assistance. A few hours of one-on-one mentoring with a seasoned QuickStart instructor often provides the perfect complement to a hands-on course.


Satisfaction Guarantee
We are committed to providing the highest quality learning experience possible and we measure our success by one standard:

 

Total Customer Satisfaction

We feel that the best way to build repeat business and a long lasting relationship with our customers is by partnering with them to help achieve their business objectives through quality service and support. We provide the following guarantees to help ensure Total Customer Satisfaction:


Cancellation-Free Schedule is our commitment to ensure you are provided the Microsoft technical training course you registered for - No Exceptions. If QuickStart is unable to deliver the Microsoft technical course you have registered for via QSLive or in-person, you will receive both a refund of your course fees as well as a free Microsoft technical training course of equal or lesser value. This guarantee does not apply to registrations through special programs, offers, discounts, or partner delivered courses. Ask your Account Manager for details.

 

Corporate Resource Guarantee is our commitment to protect your training investment. If a company-sponsored student leaves the company within one year of attending a QuickStart public course, you may send another employee to the same QuickStart course, on a space available basis, for just the cost of courseware. Companies must meet specific requirements. Contact your account manager for details.

 

Course Retake Guarantee is our commitment to flexibility and knowledge transfer. Once you enroll and attend a QuickStart public course, your staff may retake the same course at no charge, on a space available basis, for any reason whatsoever. If a course has a version upgrade you would only need to purchase new courseware.

 

Version Upgrade Guarantee is our way of helping you keep up with rapidly changing technology. We will give you a substantial discount if any course your staff attends is upgraded within 9 months. The revised course will be discounted, based on the amount of time elapsed since the first attend, as follows: 0-3 months, 90% discount, 4-6 months, 60% discount, 7-9 months, 30% discount.

 

If we ever fail to meet your expectations please Contact Us and we will make every attempt possible to meet and beat your highest expectations. We thank you for doing business with our company and look forward to serving you and your learning needs.

Leverage QuickStart's proven Learning Framework to help ensure your organization's success!
People, Knowledge, Results