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Help Desk Technician
Focuses on Windows XP and resolve end user issues.
COURSE PATH
JOB ROLE PATH
HELP DESK
TECHNICIAN COURSES
Prerequisites:
Core:
Electives:
Course A100
AND
Course A200
Course 2261
OR
Course 2262
Course 2272Q
Course 2276
Course 502Q
Focuses on Windows Vista
COURSE PATH
JOB ROLE PATH
HELP DESK
TECHNICIAN COURSES
Prerequisites:
Core:
Electives:
Course A100
AND
Course A200
Course 5115/5118
AND
Course 5105/5119
AND
Course 5058
Course ITIL 200
Course ITIL 400
Summer 2008 Technical and Business Skills Training Course Schedule
Microsoft Windows Server 2008 Training at QuickStart
Microsoft Office SharePoint Server 2007 Training and Windows SharePoint Services Training at QuickStart
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