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Help Desk Technician
Focuses on Windows XP and resolve end user issues.
COURSE PATH FOR WINDOWS XP
JOB ROLE PATH
HELP DESK TECHNICIAN COURSES
Prerequisites:
Core:
Electives:
Course A100
AND
Course A200
Course 2261/2262M
Course ITIL 200
Course ITIL 400
Focuses on Windows Vista
COURSE PATH FOR WINDOWS VISTA
JOB ROLE PATH
HELP DESK TECHNICIAN COURSES
Prerequisites:
Core:
Electives:
Course A100
AND
Course A200
Course 5115/5118
AND
Course 5105/5119
AND
Elearning 5058
Course ITIL 200
Course ITIL 400
It is Here! Summer 2010 Course Schedule
Your enrollment in any Microsoft technical training course will never be cancelled.
NEW COURSES
6292: Install and Configure Microsoft Windows 7
6294: Plan and Manage Windows 7 Desktop Deployment and Environments
MCTSBI: SQL Server 2008 Business Intelligence Boot Camp
SP601: Advanced SharePoint Development Using Workflows
10135: Configure, Manage and Troubleshoot Microsoft Exchange Server 2010
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