The costs to deliver a QSLive class are higher today than a regular class; however
we do not charge a premium for QSLive classes so that we can continue to provide
services that meet the needs of IT professionals and developers.
Each classroom is outfitted with a webcam. Instructors use the camera throughout
the duration of your class.
Simply ask a question as you would in a regular class. Microsoft Lync allows every
person to connect all of the remote students to the classroom.
Just ask for help like in a regular class. The instructor is able to see your screen
and can take over your mouse and keyboard to help you, if necessary.
Yes, you can take QSLive from home, work, or a nearby QuickStart Intelligence facility
or partner location.
If you do not feel that you are experiencing the same quality of learning that you
have come to expect from our classes, simply notify your Account Representative
by noon of the first day and return your courseware materials for a full refund.
And, as always, we guarantee your training experience with our free retake policy.
In a web seminar, you just listen and watch an instructor presentation. You have
no hands-on component. In many webinars, you can't ask questions except for writing
chat messages. In a QSLive session you have hands-on access to software for labs
and can ask questions freely over the phone.
You may have participated in a web-based class where the instructor presents to
a group in a web seminar fashion. Sometimes called "synchronous" training, the "on-line"
component of the class is when everyone is connected to the instructor presentation.
This live lecture will go on for up to 3 hours with very little doing or interaction
on your part. During these sessions, an instructor can present to 30 or 40 students
because it is mostly one-way communication. Then after the lecture, students schedule
lab time where they can access servers that have the course software loaded. During
the lab time students work independently. They can e-mail the instructor if they
have questions or problems during the labs.
In contrast to other blended solutions, our remote students experience a flow of
interaction that is exactly like a regular class. You listen to and watch the instructor.
Then you experiment and practice with the software. If you get stuck on a lab, you
can ask for help right then by talking; not by sending an email. You don't have
to schedule time for labs - the labs take place while you are in the class.
For most people, QSLive is a great solution. We've worked to put the best conferencing
technology in place so that you will see very little difference between QSLive and
a course that has the instructor present in the same classroom. In 2011 we conducted
a survey of QSLive participants and asked them if they would take another course
in that format. Over 92% said that they would take another QSLive course. Today
we boast of some of the highest customer satisfaction ratings for our QSLive collaborative
Windows 7 or Higher
Supported Operating System and Browser Combinations
Lync Web App Supported Platforms
Dual Core 1.9 GHz processor or higher for Standard Video; Quad Core 2.0 GHz or higher
for High Definition
2 gigabytes (GB) of RAM
128 MB of graphics memory
1024x768 or Greater
While not required, we do wish to note that you will be working with multiple windows
and environments during training. Dual-Monitor workstations are strongly encouraged
to provide a satisfactory experience.
Headset with microphone, or equivalent audio device with built-in noise cancellation
Installation and updates
User-level installation rights are required
Microsoft Silverlight browser plug-in version 4.0 (installed automatically during
setup, if not present already)
Additionally, some antivirus providers require exceptions be enabled for full functionality
of Lync 2010. Please check with your antivirus software provider.
Click here to test your connection
In order for you to have a satisfactory classroom experience, we require a minimum
connection capable of a sustained 1024Kbps download speed and a 768Kbps upload speed.
Most broadband-type connections are capable of this speed, however some DSL providers
may not be able to sustain trasfer rates of this level. A limited network speed
test is available on our Test Page; for a fuller test of network capability, please
visit Speedtest.net and run their diagnostic.
If you will be connecting to class from behind a firewall, or from a corporate environment,
we strongly encourage running GoToMyPC's connection wizard, available Here. Please
download the wizard follow the steps outlined Here to test your connectivity to
Finally, wireless internet connectivity is strongly discouraged as it will impact
the quality of your classroom experience.