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70-685: Enterprise Desktop Support Technician

    • Learning Style
      Self-Paced Learning
    • Difficulty
      Intermediate
    • Course Duration
      15 Hours
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Candidates for this training series support end users who run Microsoft Windows 7 in a corporate environment. They should have experience using applications that are included with the operating system, such as productivity applications used in a corporate environment and Microsoft Office applications. Candidates should be able to resolve operating system issues by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in an Active Directory domain environment.

More Information
Lab Access No
Learning Style Self-Paced Learning
Difficulty Intermediate
Course Duration 15 Hours
Language English
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