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There are times in our life when we have to apologize or express regret. If you're going to apologize, we recommend knowing the ins and outs of why some apologies are accepted and why others meet with resistance, anger, and lack of forgiveness. In this module, you will learn a 4-step psychology-based tool that gives your apology the best chance of being accepted so everyone can move on. The best part is that apologizing effectively happens with honor, and makes you look good.
|Subjects||Leadership & Management|
|Learning Style||Self-Paced Learning|
|Course Duration||15 Min|
|VPA Discount||VPA Discount|