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Monthly Archives: December 2015

  1. Work Folders Part 2: Syncing Process


    When you configure Work Folders on a device, you establish a Work Folders sync partnership between the device and the file server.

    During initialization, the data directory, version database, and download-staging directory are created on a device. The version database helps to keep a local copy of the data in sync with the data on file server.

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  2. The SMAC Stack: A Continuing Trend for 2016


    As the year comes to a close, we begin to look back on some of its most popular trends. While some will continue to grow, others will fizzle out.

    One trend that’s sticking around for 2016?

    The SMAC stack.

    With SMAC, companies have the chance to take advantage of easily accessible technology platforms to improve business practices and increase customer satisfaction.

    What does it stand for?

    Social Media
    Mobile Technology
    Analytics (driven by big data)
    Cloud solutions

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  3. What is BYOX, Exactly?


    I’m sure you’ve heard of BYOB, but have you heard of BYOX?

    At one time, the use of personal devices in business was frowned upon. Companies provided employees with specific technology like laptops, software, and mobile devices in an effort to regulate data and ensure security.

    Now, however, company executives and their IT departments realize that this may not be so simple anymore.

    With a myriad of technology choices currently available, employees have developed specific preferences when it comes to using phones, tablets, apps, and internet browsers to get work done. Why carry around a company Blackberry and a personal iPhone when you can get it all done on one device?

    Enter: BYOD (Bring Your Own Device)

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  4. Work Folders Part 1: Overview


    User access to data

    User access to data was once a simple matter:  Connect the company’s computer to the network, grant the employee access to the data.

    In today’s universally connected world, it’s more complicated.  The users still need the data, only now they’re connecting from desktops, laptops, tablets, phones, and often on equipment that belongs to them, not to the employer. They’re accessing the data across cell networks, wifi, wiMax, VPNs, and an ever-expanding array of new options. 

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  5. Create a Unique Holiday Greeting Card with Photoshop


    If you’ve ever sent out or received holiday cards, you know that they’re an easy way to maintain business connections or just keep up with friends and family.

    This year, instead of trusting a drug store kiosk, try making your own holiday photo card with user-friendly design tools in Adobe Photoshop.

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  6. What is the MTA certification?


    The Microsoft Technology Associate (MTA) certification is another path to Microsoft's technology certification programs. The MTA certification creates a new entry point to help those who are new to IT to jump start their careers.

    There are three career tracks: MTA IT Infrastructure track, MTA Database track, and MTA Developer track. Each track focuses on basic skills needed to move on to the certifications needed for those specialties.  The training and exams is not vendor neutral like CompTIA but more focused on Microsoft technologies.  

    The MTA IT Infrastructure track has three exams, each one is a certification:

     98-365: Windows Server Administration Fundamentals
     98-366: Networking Fundamentals
     98-367: Security Fundamentals

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  7. What To Expect From Your QSLive Course


    Some people are skeptical of remote IT training, and that’s understandable.  As consumers in the age of internet shopping, we are often cautious of deals that sound “too good to be true.”

    And the idea of being able to get the same quality IT training at home in your pajamas as you would in a classroom sounds very much “too good to be true.”

    So what’s the catch?

    Well, I journeyed to find that out by taking part in a remote Microsoft Excel 2010-Level 1 course via QSLive.

    Read on to hear about my experience:

    Read more
  8. How To Get Started With IT Certification


    Where do I start with certification? Is A+ the first certification?

    This question is asked often, maybe by a new support tech or even a 10-year veteran on the help desk. So what is the answer?

     It depends. (I know I hate that answer too.)

    A+ certification is a vendor-neutral certification that certifies the competency of service professionals in the computer industry. It is for anyone who wants an internationally-recognized credential as a competent computer service professional. Many of my students have the skills without a certification.

    The A+ exam originally covered two objective areas: hardware and operating systems. This was (and still is) done with two exams. Each exam is $194 and may have as many as 90 questions with 90 minutes to complete. Both exams must be passed to receive the certification. The current exams cover the following:

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