Implement a Sustainable IT Operations Roadmap with IT Ops Training




The competitive landscape for today's business drives immense product innovation, and as a result, makes it crucial for organizations to have an updated tech solution implemented to keep up with the growing needs of the future market. Company stakeholders or leaders often wonder how long and short-term business goals should be matched regarding technological requirements - all while maintaining low risk and cost. The only answer to this is the technology road mapping process.

It was Motorola that introduced the process of technology road mapping in 1970. The success of the process encouraged other major companies around the globe to try road mapping too, especially when dealing with large and complicated projects. Organizations today believe that roadmaps are the best way to communicate visions, stimulate investigations, attract resources from government and business, and monitor progress.

However, keeping rapid development in mind, technology roadmaps - now commonly known as IT roadmaps - have also greatly evolved. In addition to fulfilling all the purposes mentioned above, it now also provides a structured visual glimpse of strategy, planning, and information coordination gathered from different areas of an organization. An IT roadmap also effectively communicates the technological investment of an organization and how it supports the overall business strategy. Most organizations, it has become the foundation to design the action plan for IT and engineering teams to reassure that the resources are allocated in the right direction to produce maximum capital from the investment.

This is where IT Ops training comes in. The more trained individuals you have, to take care of the IT roadmap, the more reliable the structure you can have in your organization. Technology roadmaps can be complex, and with the right training, your employees will be in a position to understand it, customize it, and implement it in the best way possible. A team of trained individuals with online IT technical training can have a detailed approach towards IT road mapping process and can explain the organization about the how to support the roadmap and gain executive approval out of it.

IT Roadmap and Its Benefits

An IT roadmap can answer several questions of an organization to help identify the technology it needs to accomplish business goals. These can be the ultimate objectives of organizations or near future goals. Employees are trained to break up the information provided by technology roadmaps to help them make more beneficial and informed decisions.

IT roadmap helps an organization determine the position of the current technology across the organization, whether the technology completely supports the core capabilities of the organization and is able to carry out the critical business operations without any disruption or fallback; and finally, whether there is any unused technology that can be leveraged. Ultimately, the purpose of having a technology roadmap is to align major stakeholders, such as IT, engineering, and other key business units, by drafting an action plan to implement new technology solutions while maintaining the current effective ones.

IT Roadmap: Key Components

The key components that should be a part of an ideal IT roadmap include:

  • Release plans
  • New system capabilities
  • Goals and objectives
  • Resources
  • Milestones
  • Status reports
  • Training
  • Risk factors

A technology roadmap makes a pathway that helps you step ahead with purpose and confidence while avoiding major, costly mistakes. It will help you define your priorities to align your projects and plan for the longer them investments.

Here are the top factors you need to focus on to build your technology roadmap:

 Identify your specific objectives

The key is to work in accordance with your strategic priorities. You must be able to identify the operational and financial impact you look forward to. Minimizing waste and efforts is a great goal to start with, but that's not where you need to stop. You must be able to work with the information and tools that can help your organization become more responsive, proactive, and insightful.

Moreover, identifying your strategic objectives also help you streamline your processes to provide a better experience. It creates additional value for your customers. By simplifying the processes, you make it easier for your external stakeholders to do business with your organization. One of the major steps towards a successful IT strategy is to find out your specific strategic objectives, and the role technology can play in achieving them.

Focus on futuristic planning

Diverting all your resources to address your current needs may only have temporary benefits. In the long run, it may end up in duplication and higher cost.

You need to be available on multiple platforms to be more available to your customers - such as websites, social media, mobile apps, etc. - since they are looking for an experience that's both consistent and seamless. Using a technology roadmap, a company can use real-time data to track performance, optimize resources, and build a better relationship with customers. The improving technological trends are raising standards to become competitive in the industry. There's no way you can choose to stay behind.

Define functional priorities and needs

When designing an IT roadmap, you must:

  • High inefficiencies and business process
  • Identifies areas or technology gaps where your current systems are failing
  • Identify capabilities to improve and effectively support your processes
  • Prepare a prioritized, itemized checklist of the steps that need to be taken

Evolve Over Time

It's important to bring the required changes to your IT roadmap as your business evolves. Your priorities may change, and new challenges or opportunities may present themselves. As a result, you may also need to tweak your IT strategy and prepare your technology roadmap accordingly. Additionally, specialized training such as in the areas of Microsoft Server 2016, as well as Cisco IP Routing implementation, assists technology roadmap construction and implementation. With a trained team onboard, there's a possibility of getting a perfect IT roadmap the first time around. Make sure you do not take long before implementing it and constantly work on it to grow closer to your goals. 

About The Author
Shamsah
VP Channel Sales at QuickStart

Shamsah Malik

Shamsah is an entrepreneurial, innovative professional with over ten years of sales, relationship management and business development experience within highly competitive SaaS, information technology, and SLED markets.