How To Identify And Address IT Skills Gap In Your Organization

Skills gap in organizations is something that should be addressed immediately, but for most organizations, identifying that there is a skills gap is mostly done when the damage has already been done. Although you can bridge this gap by using IT skills training services, you should learn how to identify skills gap and how to address it.

Here are some pointers on how to identify skills gap in your organization:

Identifying The Type

There are mainly two types of skills gap that commonly occur within organizations:


This is easier as it just requires the analysis of the job and the skill level of the employee that is assigned to that specific job. To successfully conduct an individual gap analysis, the employee or someone as a candidate to be hired for the job can be subjected to a test that highlights that the person has all the required skills for said job.


This may require a little more analysis on the organization’s behalf. For this, the skills of a whole team working on a project need to be tested. Before that, the project itself has to be studied thoroughly. In the case there is a skill set that is not present in the current team, hiring can be done or the already present individuals can be trained to complete the task.

Identifying The Specifics

Since IT is a vast domain, digging deeper into a person or team’s skill set is important. This is because in some cases the person may know what is being asked of them but practically they might not be able to do it.

For example, a person who works in data analysis may be able to go through streams of data, categorizing it and pointing out anomalies, but may not know how to present the data in a way that allows for data informed decision making. For that you may need to train them in working with pivot tables, charts, graphs and the like.

Create A Safe Environment

This is one of the most important steps to take when trying to find the skills gap in your organization. Most employees will never want to tell their bosses or the HR personnel that they lack in some skill, because let’s be honest, they are afraid. In a dog eat dog world, they will think that the company will oust them and bring someone else to do the job.

The best way to find out the skills gap in the workplace is to tell your employees that you are going to train them effectively to fill this gap.

Consider Your Budget and ROI

Once you have identified the skills gap at your organization, it is time to address it. The easiest and most obvious thing to do is to hire someone who has the skills your organization needs. However, hiring is almost always affected by the budget you have, and hiring someone new every time you have a skills gap is not a sustainable strategy. An affordable solution to addressing the skills gap in your organization would be to use IT skills training services to train your employees, as that is unequivocally more useful in the long run.

IT skills gap in organizations can create problems, but identifying the gap early on can help you make the right calls to address the challenge. If you are facing a skills gap in your organization, feel free to reach out to us and discuss your training needs. We are looking forward to it.

About The Author
Account Manager (Northwestern United States) at QuickStart

Travis Hameed

Travis Hameed is an expert when it comes to navigating complex sales, and making prospects' lives easier and hassle-free. As a sales rep with over 6 years of experience, he has decided to be a part of QuickStart's blog and share his thoughts regarding the questions that he comes across frequently. When he is not helping customers with their IT skills training challenges, he loves to cook.