Cisco Unity Connection Administration (CS-UCA)

Unity Connection Administration (UCA) v11.0 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator.
  • Virtual Classroom

    Learning Style
  • Intermediate

    Difficulty
  • 2 Days

    Course Duration
Pricing
About Individual Course:
  • Individual course plan gives you access to this course
New
$1,995.00
$1,995.00
/ Seat
Unity Connection Administration (UCA) v11.0 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator.

About this course:

Unity Connection Administration (UCA) v11.0 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 11.0 system.

While the Cisco Unity Connection software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x. The concepts and the lab tasks are the same for most of the Cisco Unity Connection software versions.

If CMA v11.0 is offered the same week as UCA v11.0, at the same location, you can attend the CMA & UCA for $3,695.00, giving you a $995.00 discount off the regular pricing for the individual classes.

Note: The courseware and lab guide for this course are being provided in an encrypted digital format. To be able to view your digital kit, you will need to bring a suitable device to view the content. You can install your digital course material onto a Windows PC, Mac (OSX 10.6 & up), Apple iPad (iPAD2 & up preferred) or Android tablet (v4.1 & up preferred). You will need to install an encrypted document viewer on your device to be able to view the course material.

The average salary for Cisco Certified Network Administrator is $84,000 per year.

Course Objectives:

After completing this course, students will be able to: 

  • Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system
  • Describe the components that are required for user call processing by Cisco Unity Connection
  • Implement the various features and options that are available to users in Cisco Unity Connection
  • Explore the version 11.0 features and functions
  • Use the various applications, tools, and reports that are available in Cisco Unity Connection

Audience:

This course is intended for:

  • IT Administrators

Prerequisites:

  • Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing.
  • Basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail administration tasks
  • Basic understanding of Cisco Unified Communications Manager

Suggested prerequisite courses:

Coming Soon
More Information
Brand Cisco
Lab Access Yes
Technology Cisco
Learning Style Virtual Classroom
Difficulty Intermediate
Course Duration 2 Days
Language English
VPA Discount VPA Discount
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How can I reach student support?

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Mon-Fri. 8am-6pm CST

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Course Prerequisites
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