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IT Support: Troubleshooting Microsoft Office

Learn to troubleshoot the most common issues in Office for Windows and Office for Mac.

Self-Paced

Learning Style

Beginner

Difficulty

16 Hours

Course Duration

Course Info

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Learn to troubleshoot the most common issues in Office for Windows and Office for Mac.

Course Information

About this course:

IT Support: Troubleshooting Microsoft Office is designed to introduce students to the basics of setting up an email client in Outlook, troubleshooting connectivity issues, and troubleshooting cloud storage. Since support professional may be working with Windows or Mac, the troubleshooting principles are explored on both platforms.

Course Objective:

  • Troubleshoot Office download, installation, and activation issues
  • Troubleshoot Office
  • Troubleshoot cloud storage
  • Troubleshoot Outlook

Audience:

  • Account Executive
  • Content Developer
  • Sales / Market Executive

Prerequisite:

  • The Windows client training as part of the Microsoft Professional Program – IT Support. 

Outline

More Information

More Information
Brand Microsoft
Subjects Business Productivity, IT Ops & Management
Lab Access No
Technology Microsoft
Learning Style Self-Paced Learning
Difficulty Beginner
Course Duration 16 Hours
Language English

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