Implementing Cisco Collaboration Applications (CAPPSS)

The Implementing Cisco Collaboration Applications course has been designed for network engineers and network administrators interested in integrating Cisco TMS and Cisco VCS for efficient deployment.
  • Virtual Classroom

    Learning Style
  • Intermediate

  • 5 Days

    Course Duration
  • Course Info

About Individual Course:
  • Individual course plan gives you access to this course
/ Seat
The Implementing Cisco Collaboration Applications course has been designed for network engineers and network administrators interested in integrating Cisco TMS and Cisco VCS for efficient deployment.

About this course

The Implementing Cisco Collaboration Applications course is a 5-day intermediate level IT ops training program designed to help students understand how Cisco Unified IM and Presence, Cisco Unity Express, and Cisco Unity Connection can be integrated for optimized collaboration. Being a comprehensive training program, the Implementing Cisco apps course focuses on troubleshooting and deployment of voice messaging.

The course also equips students with the knowledge and skills required to troubleshoot Cisco Unified Communications Manager integrated with Cisco Unified IM and Cisco Jabber. Since the course covers a variety of topics and concepts, it can also be used for the preparation of the Cisco 300-460 CLDINF exam.

Course objectives

Upon completion of the course, students will be able to:

  • Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment

  • Understand how Cisco Unity Express can be implemented in a deployment for Cisco Unified Communications Manager

  • Understand how BYOD can be used to implement Cisco Unified IM and Cisco Jabber Mobile and Desktop

  • Integrate Cisco TMS and Cisco VCS in a Cisco collaboration deployment


Network administrators, network engineers, systems engineers, and candidates of the CCNP collaboration certification are recommended to opt for this course.


Students of the course are recommended to grasp computer networking concepts and understand how digital interfaces work. Additionally, it is recommended that you understand how routers and switches can be configured and operated, and the basics of converged voice and data networks.

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    More Information
    Lab AccessYes
    Learning StyleVirtual Classroom
    Course Duration5 Days
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    Frequently Asked Questions About Virtual Instructor-Led Courses

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    How can I reach student support?

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