Installation and Deployment in Microsoft Dynamics CRM 2013 (MS-80539)

This course is intended for implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2013.
  • Virtual Classroom

    Learning Style
  • Advanced

    Difficulty
  • 2 Days

    Course Duration
  • 2 Days

    SATV Value
Upcoming Dates
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This course is intended for implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2013.

About this course:

Let’s get a little bit of understanding what CRM is. Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth.

This advanced level two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM 2013. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook. The course also covers upgrading from earlier versions, configuring an Internet-facing Deployment and administration tasks. This course also prepares the students for the Microsoft MB2-702: Microsoft Dynamics CRM 2013 Deployment certification exam.

The average salary for a Systems Integrator is $81,412 per year.

Course Objective:

After completing this course, students will be able to:

  • Describe the components that are required for a successful Microsoft Dynamics CRM implementation.
  • Identify the hardware and software requirements for components of a Microsoft Dynamics CRM implementation.
  • Install Microsoft Dynamics CRM Server.
  • Install Microsoft Dynamics CRM Reporting Extensions.
  • Install and configure the Microsoft Dynamics CRM E-mail Router.
  • Describe the deployment methods for installing Microsoft Dynamics CRM for Outlook.
  • Configure Claims-based authentication and Internet-facing deployment.
  • Upgrade to Microsoft Dynamics CRM 2013.
  • Manage Microsoft Dynamics CRM organizations using the Deployment Manager.
  • Describe the high availability options for Microsoft Dynamics CRM 2013.

Audience:

This course is intended for

  • Implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2013.

Prerequisites:

Before attending this course, students must have a working knowledge of:

  • Microsoft Windows Server
  • Active Directory
  • Internet Information Services (IIS)
  • Microsoft Exchange
  • Microsoft SQL Server
  • Microsoft Outlook

Suggested prerequisites courses:

More Information
Brand Microsoft
Lab Access No
Technology Microsoft
Learning Style Virtual Classroom
Difficulty Advanced
Course Duration 2 Days
Language English
SATV Value 2 Days
VPA Eligible VPA Eligible
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