Integrating MDM and Cloud Services with System Center Configuration Manager (MS-20703-2)

Learn the principles of mobile device management and integration with online services


Learning Style



3 Days

Course Duration

3 Days

SATV Value

Course Info

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Learn the principles of mobile device management and integration with online services

Course Information

About this course:

This is a fast-paced course that outlines the principles of mobile device management (MDM). Mobile device management software allows IT administrators to control, secure and enforce policies on smartphones, tablets and other mobile device endpoints. MDM is a central component of enterprise mobility management (EMM), and also includes mobile application management, identity and access management and enterprise file sync and share. This course intends to describe mobile device management (MDM) technologies and the integration of a variety of online cloud services with Microsoft System Center Configuration Manager, and focuses on both hybrid MDM using Microsoft Intune, and the on-premises MDM scenario. This course covers integration with online services such as Microsoft Store for Business, Microsoft Office 365, and Microsoft Azure. In addition, this course helps the students in the preparation for Microsoft Exam 70-703: Administering Microsoft System Center Configuration Manager and Cloud Services Integration.

The salary for an Enterprise Desktop Administrator averages $76,899 per annum.

Course Objective:

Upon the completion of this course, students will be able to: 

  • Explain the difficulties involved in managing a mobile and Internet-based workforce and how Configuration Manager integrated with MDM and cloud services solutions can address these challenges.

  • Deploy and manage mobile devices, Office 365, and Microsoft Store for Business apps by using Configuration Manager.

  • Describe and configure on-premises mobile device management using Configuration Manager.

  • Configure methods used to manage client devices that are located outside of the corporate network and connected to the Internet, ands hybrid MDM scenarios through use of Configuration Manager and Intune.

  • Enroll iOS, Android, and Windows-based devices in a hybrid Configuration Manager and Intune MDM solution.


The audience for this course is intended to be Enterprise Desktop Administrators (EDAs).


Before attending this course, students are required to have an in-depth system administrator–level working knowledge of:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.

  • Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.

  • Installation, configuration, and troubleshooting for Windows-based personal computers.

  • Basic concepts of PKI security.

  • Basic understanding of scripting and Windows PowerShell syntax.

  • Basic understanding of Windows Server roles and services.

  • Basic understanding of the configuration options for iOS, Android, and Windows Mobile device platforms. 

  • Basic understanding of management tasks using Configuration Manager.

Course Outline

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More Information

More Information
Brand Microsoft
Subjects Cloud Computing, Virtualization
Lab Access No
Technology Microsoft
Learning Style Virtual Classroom
Difficulty Intermediate
Course Duration 3 Days
Language English
SATV Value 3 Days
VPA Discount VPA Discount


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Frequently Asked Questions


Frequently Asked Questions About Virtual Instructor-Led Courses

I can't connect to my class, what are my options?

The link to the class is available upon logging in to your dashboard. If you are unable to see it, please contact our support team at 1-855-800-8240 and they will be happy to provide you the direct link via email or the dial in number.

I can't make it to attend to class. Can I reschedule?

Yes, you can reschedule your class. Please contact your Sales representative and they will arrange this for you. If you forgot his/her name, feel free to contact our support team at support@quickstart.com or 1-855-800-8240.

Will I get my certificate upon completion?

Yes. Upon completion of the course, it will be available on your course as a Trophy Icon for you to download. If you do not see this, you will need to contact support@quickstart.com with the following details so they can email you the certificate: Class Name, Class Date, Account Rep, and Your Email.

I cannot connect to my lab. Help!

Your Lab is accessible on the bottom part of your course. You will see a button that says "LAB". Just click it to launch the lab. Please note that some classes don’t need/require a LAB. You can verify with our support team by calling them at 1-855-800-8240 or by email at support@quickstart.com. You can also check with your Instructor or the Associate Instructor if your class includes one.

What is my access code for Skillpipe?

A. Not all of the classes have or require Skillpipe. If your class includes one, please check your email as you should have received one from noreply@skillpipe.com. In case you do not find it in your inbox, please check the Spam / Junk folder. For any further assistance, you can call the support at 1-855-800-8240 or contact them via email at support@quickstart.com.

I don't have audio. I can't hear the instructor.

Make sure you are using a compatible headset for your laptop or computer. If you don’t have a headset, you can use the built-in speaker of your laptop. Otherwise, you can use the dial in option by calling the dial in number provided in the class joining email. You may also contact support team for the dial in numbers associated for your training at 1-855-800-8240 or contact them via email at support@quickstart.com.

How can I reach student support?

Support can be reach via phone at 1855-800-8240; via email at support@quickstart.com or via chat support through the chat button on our website. Please note that support office hours will be from 8am-5pm CST Monday to Friday. Any concerns after office hours will be attended the following business day.

Course Prerequisites

Prior to taking this course, you may want to look into the following prerequisite courses:

FastTrack: Administering Windows Server 2012 (MS-20411-BC)
  • Virtual Classroom
  • 2 Days


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