ITIL Intermediate OSA Certification Training
ITIL Intermediate Operational Support and Analysis (OSA) module is a part of ITIL Intermediate Capability stream and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.
- Learning Style: On Demand
- Provider: ITIL®
- Difficulty: Intermediate
- Course Duration: 11 Hours
- Course Info: Download PDF
- Certificate: See Sample
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The training content, approved by APMG and CSME, focuses on planning, implementation and optimization of OSA processes. ITIL OSA certification training will enhance your knowledge and skills to implement and execute core ITIL processes effectively.
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