ITIL Planning, Protection & Optimization (PPO)

This training series covers the concepts of ITIL® Planning, Protection and Optimization. Students will learn about the planning, protection and optimization process and how to organize and implement it.
  • Self-Paced Learning

    Learning Style
  • Beginner

    Difficulty
  • 6 Hours

    Course Duration
Pricing
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This training series covers the concepts of ITIL® Planning, Protection and Optimization. Students will learn about the planning, protection and optimization process and how to organize and implement it.

About This Course

This training series covers the concepts of ITIL® Planning, Protection and Optimization. Students will learn about the planning, protection and optimization process and how to organize and implement it.

ITIL® Planning, Protection and Optimization is relevant to any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.

The average salary for a Network & Server Infrastructure specialist is $88,000 per year.

Course Objective

At the end of this course, you will learn:

  • The concept of Service Management as a practice
  • The functions & processes across the Lifecycle
  • The purpose, goal and objectives of Availability Management
  • The purpose, goal and objectives of Capacity Management
  • The purpose, goal and objectives of IT Service Continuity Management
  • The purpose, goal and objectives of Information Security Management
  • The purpose, goal and objectives of Demand Management
  • Technology Implementation considerations

Audience:

  • Project Managers

Prerequisite:

  • An ITIL Foundation certificate and preferably two years work experience in an IT Service Management environment.

Suggested prerequisite courses:

ITIL Foundation

 

More Information
Brand ITIL
Lab Access No
Technology ITIL
Learning Style Self-Paced Learning
Difficulty Beginner
Course Duration 6 Hours
Language English
VPA Eligible VPA Eligible
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