ITIL Practitioner

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives.
  • Self-Paced Learning

    Learning Style
  • Intermediate

    Difficulty
  • 8 Hours

    Course Duration
Pricing
About Individual Course:
  • Individual course plan gives you access to this course
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The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives.

About this Course:

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives.

The Practitioner level is the next stage in the ITIL® scheme. It has been developed to provide a step between Foundation and the Intermediate Level and aims to improve the ability of individuals to adopt and adapt ITIL® in their organizations. ITIL® has been adopted by thousands of organizations worldwide to achieve business benefits. Well known companies that have implemented the use of ITIL® include: Microsoft, IBM, HP, Shell, UK National Health Service, and the Walt Disney Company.

The average salary for a Network & Server Infrastructure specialist is $95,000 per year.

Course Objective:

  • Course Introduction
  • ITSM Continual Improvement
  • Principles Themes
  • OCM
  • Communications
  • Metrics
  • CSI Approach
  • Integrate CSI

Audience:

 ITIL® Foundation for professionals who have already learned the basics of IT Service Management (ITSM)

Prerequisite:

  • Attend an accredited training course

Suggested prerequisite courses:

ITIL Foundation

More Information
Brand ITIL
Lab Access No
Technology ITIL
Learning Style Self-Paced Learning
Difficulty Intermediate
Course Duration 8 Hours
Language English
VPA Eligible VPA Eligible
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