ITIL® Release, Control And Validation (ITIL®-RCV)
You have already taken demo for this course.
If you want to get access to demo again, feel free to contact our support at (855) 800-8240
“If you enroll in this course without the Master Subscription plan, you receive a Free Official Exam Voucher (excluding purchases using Training Vouchers / SATV) for ITIL-RCV Exam. This course does not include Exam Voucher if enrolled within the Master Subscription, however, you can request to purchase the Official Exam Voucher separately.”
About the course:
While the course along with its exam are free standing, it is also considered to be a part of the ITIL® intermediate capability stream. The course is of 4 credits and is one of the credentials that allow students to eventually opt for the ITIL® Expert Certificate in IT Service Management.
The exam comprises of eight, complex MCQs (multiple choice questions) which are based on different unique scenarios, which need to be completed within 90 minutes. Once the course is complete, then the student needs to take the exam and clear it. Those who clear the exam will be able to obtain the ITIL® Intermediate Qualification: Release, Control and Validation Certificate.
The course follows the accredited course syllabus as well as the certification process. It consists of practices exercises, tutorials, and exam practices, and is a trainer taught course.
This course helps the students in applying the RCV (Release, Control and Validation) practices in the service management lifecycle, especially in the following key ITIL® roles, processes, and function areas.
Service validation and testing
Release and deployment management
Service asset and configuration management
Technology and implementation
Roles and responsibilities
- The course is intended to be undertaken by those who need in-depth knowledge and understanding of ITIL® Certificate in RCV processes and how these can be made use of for improving the quality of the service support provided by IT within an organization. Additionally, those IT Professionals, working in an organization that has adopted the adapted ITIL® and thus, needs to have information about while playing a part in contributing to the continuous service improvement program.
- It can also be undertaken by those who might be part of the operational staff, responsible for service validation and testing, release and deployment, change evaluation, knowledge management, change management, request fulfillment, and service asset and configuration, , and thus, wish to upgrade their skill set. In addition, the certification can be opted for by those professional who have cleared and obtained the ITIL® Foundation Certificate in IT Service Management and want to clear the advanced level certifications. And those professionals who wish to attain the ITIL® Expert Certificate in IT Service Management and must complete this certification as a pre-requisite.
The student opting for this certification must;
Have acquired the ITIL® Foundation Certificate in IT Service Management (or equivalent) as it needs to be submitted in document form at the time of admission.
Attend a training course having the relevant accreditation.
Be familiar with IT terminologies as well as service offerings and agreements relevant to their business. Additionally, they should have practical experience of working with a service provides in the capacity of a service manager, while being responsible for one of the aforementioned processes and functions.
|Subjects||IT Ops & Management|
|Learning Style||Virtual Classroom|
|Course Duration||5 Days|
|VPA Discount||VPA Discount|
This Subscription Includes:
250+ Virtual Instructor-Led Courses
Virtual Classroom Courses
Our virtual instructor-led courses give you access to live instructors training you with other live students in a virtual classroom environment.< Play Video >
900+ Self-Paced Courses
Online Self-Paced Courses
Take self-paced online courses at your convenience and own pace, with unlimited access to courses in various emerging technologies.
E-books, blogs, & case studies
E-books blogs, case studies, articles
As part of informal learning, our platform will recommend E-books, whitepapers, case studies, articles, and videos. This is AI curated content closely aligned with your learning objectives.
Set yourself on the right path with self-assessments that allow you to gauge what you already know. Assessments then personalize your learning paths, and allow you to focus only on what you need to succeed.
Full Learning Dashboard & Analytics
Access all your enrolled, completed, course statistics, and community discussions from one centralized and intuitive learning dashboard with built in analytics, course tracking, time spent, and more.
Engage with other learners where you can directly chat, ask questions, and socialize with other learners experts and instructors on a course subject.
Videos and lectures only go so far. Get real world, hands-on practice with virtual labs (not available for all courses).
Mentoring & Discussions
Live Instructor Mentoring & Support
Get your IT problems solved through a community of mentors, experts and peers. Get live help from experts to answer questions on course material or guidance on a project.
Start a learning pathway towards understanding and mastering your career. With QuickStart career paths, you can fully understanding and being the best in your field.
Access to AI curated content from various content publishers which can help in self-directed learning.