You may cancel/reschedule a live class without any cancellation fee up to 15 days prior to the class start date. If you cancel/reschedule less than 15 days prior to the class start date, then QuickStart will charge you the full amount for the class (if cancelling) or a penalty of 25% of your cost (for rescheduling). You will have the option to reschedule the class at no additional fee - on a space available basis only, if you reschedule the course 15 days prior to the class start date. If you are unable to reschedule the class or QuickStart no longer offers the class, no refund will be provided. QuickStart asks that you notify us as soon as possible if you need to reschedule a class.
Please try the following steps reschedule your class:
- If you worked directly with a sales representative to arrange your class, please contact them immediately via email or phone.
- If you do not know who your sales rep is, feel free to email support at email@example.com for further assistance. Please include your name, email you registered with, course name, course start date, and the date you would like to change it to. Additional dates for the courses can be found on the course product page at QuickStart.com.