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Office 365 Administration and Troubleshooting (MS-10997)

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93% of 100

The Office 365 Administration and Troubleshooting course are based on 3 days ILT (Instructor Led Training).

Virtual

Learning Style

Microsoft

Provider

Intermediate

Difficulty

3 Days

Course Duration

3

SATV Value

Course Info

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The Office 365 Administration and Troubleshooting course are based on 3 days ILT (Instructor Led Training).

Course Information

About this course:

The Office 365 Administration and Troubleshooting course are based on 3 days ILT (Instructor Led Training). This course focuses on the requirements of IT professionals who are involved in operating, troubleshooting, configuring and administering Office 365 services, compromising its supporting technologies, requirements, dependencies, and identities. This course provides the skills and expertise needed to troubleshoot and administer Office 365 tenant and its key services, like Skype for business, SharePoint Online, and Exchange Online. Additionally, it covers the compliance and security features of Office 365.

The MS Office 365 Administrator can earn an average salary of $61,711 per year.

Course Objective:

Candidates have an ability of following, after completion of this course:

· Define Office 365 services

· Troubleshooting and administration of SharePoint Online

· Troubleshooting and administration of directory objects and directory synchronization

· Troubleshooting and administration of Office 365 ProPlus

· Troubleshooting and administration of security and compliance in Office 365

· Troubleshooting and administration of Skype for Business

· Use Window PowerShell and GUI (Graphical User Interface) for administering Office 365

Audience:

· The Office 365 Administration and Troubleshooting course is presented for both experienced and novice programmers who have at least 3 months of programming involvement and have fundamental skills of Windows navigation. 

· The system administrators and Information Technology professionals who wish to study about troubleshooting and administration techniques in Microsoft Office 365. The individuals required to have a minimum of 3 years of working experience in the relevant areas, generally in the field of messaging, network administration, and system administration.

Prerequisite:

Candidates required to have the following, before appearing in this course:

  • · At least 1 year of working experience with ADDS (Active Directory Domain Services)
  • · Working involvement with Windows PowerShell 
  • · At least 1 year of working experience with name resolution, incorporating Domain Name System (DNS)
  • · Working involvement with certificates, incorporating PKI (Public Key Infrastructure) certificates
  • · Working involvement with Exchange Server 2013 or latest, Skype for Business (2015) Server or Lync (2013) Server, and SharePoint Server (2013) or latest is helpful but not compulsory.
  • · At least 2 years of administering experience the Windows Server OS, incorporating Windows Server 2012 or the latest.
  • A Knowledge of the below concepts as they connect to Microsoft Office 365:
  • · Knowledge of Office 365 platform
  • · Knowledge of MS cloud services

Outline

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BrandMicrosoft
SubjectsBusiness Productivity
Lab AccessNo
TechnologyMicrosoft
Learning StyleVirtual Classroom
Learning TypeCourse
DifficultyIntermediate
Course Duration3 Days
LanguageEnglish
SATV Value3

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Customer Reviews
  1. Course Quality
    60%
    Course Value
    80%
    Quality of Instructor
    80%
    Overall Satisfaction
    100%
    The course was satisfactory.

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  2. Course Quality
    60%
    Course Value
    80%
    Quality of Instructor
    80%
    Overall Satisfaction
    100%
    The instructor presented the material that was provided. He was friendly and helpful.

    Review by

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  3. Course Quality
    100%
    Course Value
    100%
    Quality of Instructor
    100%
    Overall Satisfaction
    100%
    The instructor Jon Koda was very knowledgeable. He took the time to answer my questions and to help me with problems I was having. He took control of my computer and explained what I was doing wrong. I look forward to taking more classes with him.

    Review by

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  4. Course Quality
    100%
    Course Value
    100%
    Quality of Instructor
    100%
    Overall Satisfaction
    100%
    The instructor Jon Koda was very helpful and took the time to explain and answer my questions. He was also very helpful with helping me with the problems I encountered. I look forward to having him as an instructor in future classes. The course help me to understand how to troubleshoot some O365 problems.

    Review by

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  5. Course Quality
    100%
    Course Value
    100%
    Quality of Instructor
    100%
    Overall Satisfaction
    100%
    My instructor Paul was very knowledgeable about the topic and product that we covered for this 3day class. He demonstrated examples on a  different screen when i had questions about a topic or/and even went to a website for a live demo. He spoke very clearly and easy to  understand which is I think one of the most important thing for me.

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  6. Course Quality
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    Course Value
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    Quality of Instructor
    100%
    Overall Satisfaction
    100%
    This is probably my second time to use QuickStart in the last 2years. It's fairly easy to follow the instructions given to me. After the first  one, I already knew what to expect this time around. I do plan on taking another class sometime this year. Hope to have someone like Paul  again on my next class. Thanks again!!!

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