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ITIL® 4 Foundations Certification

Whenever you enroll in any certification, your main objective is always to clear it, right? Well, what’s better way to start your ITIL® 4 certification journey then this course as it provides you the knowledge you need to clear ITIL® 4 Foundation Certification exam in the first attempt. In this course, you will receive comprehensive information about how to manage and apply information technology in the modern service economy.

Virtual

Learning Style

Beginner

Difficulty

2 Days

Course Duration

Course Info

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Certificate

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Whenever you enroll in any certification, your main objective is always to clear it, right? Well, what’s better way to start your ITIL® 4 certification journey then this course as it provides you the knowledge you need to clear ITIL® 4 Foundation Certification exam in the first attempt. In this course, you will receive comprehensive information about how to manage and apply information technology in the modern service economy.

Course Information

“If you enroll in this course without the Master Subscription plan, you receive a Free Official Exam Voucher for ITIL-F Exam. This course does not include Exam Voucher if enrolled within the Master Subscription, however, you can request to purchase the Official Exam Voucher separately.”

About this course:

Who doesn’t want their journey to acquire ITIL® 4 certification be smooth & simple. Certainly, everyone does! And this course offers you the knowledge you would need to clear the ITIL® 4 Foundation Certification exam. In this course, you will receive detailed information about how to manage information technology in the modern service economy. The framework of ITIL® 4 is put together based on proven practices of ITSM and goes further to cover other aspects of customer experience, digital transformation, and value streams while at the same time exploring new working approaches like DevOps, Lean, and Agile. In this course, you’ll get to explore complete IT/digital operation model of ITIL® 4 that is used for creating, delivering, and continuously improving tech-based goods and services. Moreover, in this course you will learn the role of technology and IT teams in overall business strategy and progress.

Course Objectives:

  • ITIL® 4 Foundation certification exam preparation
  • Clearing the exam to acquire the certification
  • Utilizing ITIL® 4 guidelines to underscore opportunities for developing IT practices
  • Conversing with IT professionals using terminologies and concepts of ITIL® 4
  • Discover the practices of IT service management as well as service value chain
  • Acknowledge the significance of information technology in business

Credits Earned:

  • 2 ITIL® Expert Credits
  • 18 PDU Credits

Audience:

Who should get ITIL® 4 Foundation certificate is a question that must be answered to give the readers a clear idea whether it’s the right certification for you or not. This certification is for you, if you are:

  • An individual who wish to develop fundamental understanding of the ITIL® 4 framework and its utility within an organization for enhancing the overall IT service management of an organization.
  • An IT professional working for an organization that recently implemented ITIL® 4 and you wish to stay updated about service improvement and contribute in the overall integration of IT services in the business.
  • This course is also ideal for business managers, project managers, and every person who is involved in the IT service delivery. 

Prerequisites:

  • The best part is there are no pre-requisite. You can take this course even if you have recently developed interest in the application of information technology in modern service economy. However, acquiring the certificate will benefit you greatly, as ITIL® 4 Foundations Certification Exam is a mandatory requirement to undertake various ITIL® 4 certifications. By preparing for the exam, you get to develop a thorough understanding of various elements, concepts, and ideas of ITIL® 4. Once you take this course, you sure can easily clear the certification exam and can proudly list is as an achievement in your resume.

Outline

Frequently Asked Questions

1. What are the prerequisites to the ITIL® 4 Foundations Certification course?

There are no pre-requisites of ITIL 4 Foundation certificate exam and training course. However, working knowledge of IT service management and familiarity with IT terminologies and practices is appreciated for better understanding and outcomes.

2. What is the Difficulty level of the ITIL® 4 Foundations Certification training?

Beginner.

3. How will the ITIL® 4 Foundations Certification training benefit me in my current job role?

Apart from the manifested monetary uplifts in salary packages (ITIL qualified IT professional earn avg. salary of $ 60-70,000) you can add value to the existing IT process and practices at your organization and streamline as per ITIL guideline which will translate into higher ROI and achievement of business goals and growth.

4. What is the exam criteria for the ITIL® 4 Foundations Certification course?

ITIL® 4 Foundations Certification course candidate typically have to go through a classroom or self-paced training of 2-2.5 days from AXELOS ‘Accredited Training Organization’ and can sit the exam at the end of the course. ITIL 4 Foundation exam format is as below:

  • Multiple choice examination questions
  • 40 questions
  • 26 marks required to pass (out of 40 available) - 65%
  • 60 minutes’ duration
  • Closed book.

What you will learn in ITIL® 4 Foundations?

ITIL® 4 Foundations candidates will have an understanding of the following:

  • A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
  • The guiding principles of ITIL 4
  • The four dimensions of Service Management
  • Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
  • How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.

Practice Certification Exam

Exam Test Sample: ITIL Foundation Exam

More Information

More Information
Brand ITIL®
Subjects IT Ops & Management
Lab Access No
Technology ITIL®
Learning Style Virtual Classroom
Difficulty Beginner
Course Duration 2 Days
Language English
VPA Discount VPA Discount

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