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Troubleshooting Cisco IP Telephony and Video (CS-CTCOLLAB-5DAYS)

Cisco teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions.

Virtual

Learning Style

Intermediate

Difficulty

5 Days

Course Duration

38 Units

CLC

Course Info

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Cisco teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions.

Course Information

About this course:

Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

The average salary of a Cisco IP Telephony Engineer is $91,763 per year.

Course Objective:

Upon completion of this course, you will have knowledge of:

  • Introduction to Troubleshooting Cisco Collaboration Solutions
  • Cisco Unified Communications Manager Troubleshooting
  • Cisco VCS Control and VCS Expressway Troubleshooting
  • Call Setup Issues
  • ILS and GDPR Issues
  • Cisco Unified Communications Manager Mobility Features
  • Cisco TelePresence Management Suite Issues
  • Voice Quality and Media Resources Issues

Audience:

  • Channel Partners
  • Customers
  • Employees

Prerequisite:

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi-site environment

Outline

Practice Certification Exam

https://www.quickstart.com/exam-300-080-troubleshooting-cisco-ip-telephony-and-video.html

More Information

More Information
Brand Cisco
Subjects IT Ops & Management
Lab Access No
Technology Cisco
Learning Style Virtual Classroom
Difficulty Intermediate
Course Duration 5 Days
Language English
CLC 38 Units

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