Troubleshooting Cisco IP Telephony and Video (CS-CTCOLLAB)
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About this course
This five day instructor led troubleshooting Cisco telephony course has been designed to introduce students to multisite video and voice networks, and help them troubleshoot Cisco Expressway series, Cisco VCS-C, and Cisco Unified Communications Manager. Being a comprehensive course on troubleshooting, the Troubleshooting Cisco IP Telephony and Video course focuses on providing students with the knowledge to perform integrated system fixes, and equips them with relevant information and details regarding troubleshooting methodologies, resources, and tools.
The intermediate level course covers a variety of topics including troubleshooting for Cisco Unified Communications Manager Mobility Features, Call Setup issues, Cisco TelePresence Management Suite, Cisco Unified Communications Manager, and VCS Control and VCS Expressway making it the ideal IT ops training for troubleshooting media resources and voice issues. The training program can also help students prepare for the Cisco 300-080 CTCOLLAB exam.
Students will be able to do the following upon completion of this course:
Develop troubleshooting solutions for Cisco collaboration deployment issues
Troubleshoot Cisco Unified Communications Manager, Cisco VCS, call setup, ILS, GDPR, Cisco Unified Communications Manager Mobility Feature, and Cisco Telepresence Management Suite issues
Develop solutions for problems pertaining to voice quality and media resources
This IT ops training course is intended for network administrators and engineers. Students interested in gaining Cisco Certified Network Professional certifications and systems engineers can also opt for the course.
Converged data, video, and voice network working knowledge is recommended
Understanding of the working mechanism of Cisco routers and switches
Understanding of how Cisco Unified Communications Manager can be configured and operated in multiple types of environments
Understanding of various protocols including H.323, SIP, and MGCP, and how they can be used with Cisco IOS gateways
Practice Certification Exam
|Subjects||IT Ops & Management|
|Learning Style||Virtual Classroom|
|Course Duration||3 Days|