Troubleshooting Skype for Business

Learn how to troubleshoot Skype for Business related issues including firewall configuration, conferencing, persistent chat and more.
  • Self-Paced Learning

    Learning Style
  • Intermediate

    Difficulty
  • 20 Hours

    Course Duration
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Learn how to troubleshoot Skype for Business related issues including firewall configuration, conferencing, persistent chat and more.

About this course

In Troubleshooting Skype for Business, we examine the Skype for Business 2015 architecture and learn how to troubleshoot Skype for Business related issues including:

  • Analyzing the client sign in process
  • Conferencing
  • Persistent chat
  • Presence issues
  • Remote connectivity
  • Firewalls
  • Edge Server configurations
  • PBX integrations

This course will be most valuable for IT Professionals who manage Skype for Business deployments.

Course Objective:

  • Identify Firewall configuration issues
  • Trace Skype for Business communications with CLS and client logs
  • Analyze traces and messages with Snooper
  • Troubleshoot Skype for Business sign-in process
  • Troubleshoot Enterprise Voice configurations

Audience:

  • Troubleshooter

Prerequisites:

Experience managing or deploying a Skype for Business 2015 system. Foundational knowledge of networking technologies Foundational knowledge of Microsoft Exchange Server and Windows Server technologies. Foundational knowledge of Microsoft SQL Server. Foundational knowledge of Azure Active Directory.

More Information
Brand Microsoft
Lab Access No
Technology Microsoft
Learning Style Self-Paced Learning
Difficulty Intermediate
Course Duration 20 Hours
Language English
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