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Practice Exam - Continual Service Improvement (CSI)

This examination is intended for people who need a comprehensive understanding of the ITIL CSI (continuous service improvement) process of the ITIL service life cycle and how it can be applied to increase the quality of IT service delivery within an enterprise.

Self-Paced

Learning Style

ITIL®

Provider

Intermediate

Difficulty

30 Min

Course Duration

Course Info

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This examination is intended for people who need a comprehensive understanding of the ITIL CSI (continuous service improvement) process of the ITIL service life cycle and how it can be applied to increase the quality of IT service delivery within an enterprise.

Course Information

About this Exam:

This examination is intended for people who need a comprehensive understanding of the ITIL CSI (continuous service improvement) process of the ITIL service life cycle and how it can be applied to increase the quality of IT service delivery within an enterprise.

IT practitioners employed inside or are about to enter a continuous service improvement framework and needing an awareness of the principles, procedures, roles and tasks included.

Targeted Audience:

  • IT professionals.

Prerequisites:

  • Possess the ITIL Foundation Certification in ITSM
  • Possess the ITIL Foundation Certification in ITSM • Moreover, it is important for participants to have essential IT awareness and approximately Two years of IT experience and it is advised that participants achieve at minimum 21 hours of personal study by examining the curriculum and the ITIL Continual Service Development report in anticipation for the test..

Certifications:

ITIL® Intermediate Certification.

Recommended Prerequisite Courses:

None

Outline

More Information

More Information
BrandITIL®
Lab AccessNo
TechnologyITIL®
Learning StyleSelf-Paced Learning
Learning TypePractice Exam
DifficultyIntermediate
Course Duration30 Min
LanguageEnglish

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