Help

Practice Exam - Service Strategy (SS)

This assessment is designed for people with a thorough understanding of the ITIL ® management strategy process of the ITIL ® service life cycle along with the ways it can be applied to improve the quality of IT service delivery within a company.

$99.00

This assessment is designed for people with a thorough understanding of the ITIL ® management strategy process of the ITIL ® service life cycle along with the ways it can be applied to improve the quality of IT service delivery within a company.

More Information:

  • Learning Style: Self-Paced
  • Provider: ITIL®
  • Difficulty: Intermediate
  • Course Duration: 30 Min
  • Course Info: Download PDF
  • Certificate: See Sample

Need Training 5 or more people?

Customized to your team's need:

  • Annual Subscriptions
  • Private Training
  • Flexible Pricing
  • Enterprise LMS
  • Dedicated Customer Success Manager

Course Information

About the course:

This assessment is designed for people with a thorough understanding of the ITIL ® management strategy process of the ITIL ® service life cycle along with the ways it can be applied to improve the quality of IT service delivery within a company. Individuals requiring a greater understanding of ITIL ® Service Strategy phase of the ITIL ® Service Lifecycle and how it could be used to raise the quality of IT services in a company.

IT specialists planning to work with or currently in a business management setting requiring a comprehension of systems, roles, tasks and definition.

Targeted Audience:

  • Help Desk Team, IT Officers, IT Support Staff etc.

Prerequisites:

  • Earn the ITIL ® Foundation Certification in IT Service Management (or equiv)

Furthermore it is important for candidates to have strong IT knowledge and approximately 2 years of IT experience, and this is advised that candidates undertake at least 21 hours of personal study by reading the syllabus and the ITIL ® Continuous service improvement document in training for the test.

Certifications:

This test counts as one of the five elements of the Service Lifecycle module to receive ITIL ® Intermediate Certification.

Outline

Reviews

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

click here