PDP Url

Microsoft Dynamics 365 for Sales MS-55258

The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments.

Virtual

Learning Style

Intermediate

Difficulty

1 Day

Course Duration

1

SATV Value

Course Info

Download PDF

Certificate

See Sample

Subscribe Buy Individually
About Individual Course:
  • Individual course plan gives you access to this course
On Sale!
Now Only $695.00 Regular Price $995.00
Now Only $695.00 Regular Price $995.00
/ Seat
When you subscribe, you get:
Master Subscription plan gives you access to this course and over 1185 other popular courses
On Sale!
Now Only $2,999.00 Regular Price $3,499.00
Now Only $2,999.00 Regular Price $3,499.00
/ Year
The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments.

Course Information

About this course:

Attendees of this course will gain an in-depth understanding into the management of the Sales Pipeline in Dynamics 365, including Lead and Opportunity management, working with the Sales Order Process, the Product Catalog, Quotes, Orders and Invoices. The Sales Analysis features such as the Sales Reports, Sales Goal Management, Sales Charts and Dashboards are also presented in this course.

The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments.

Course Objective:

After completing this course, students will be able to:

  • Understand the features and tools that exist in Microsoft Dynamics 365 for SR’s and Sales Managers
  • Be familiar with the stages of the Sales Order Process in Microsoft Dynamics 365
  • Understand the fundamentals of Lead and Opportunity Management. Be able to track, manage, qualify Leads and convert to Opportunities and related customer records in Microsoft Dynamics 365
  • Know how to disqualify and cancel Leads, and convert Activity records to Leads and Opportunities
  • Understand how to collaborate on Opportunities with other SR’s and close Opportunity records as Won and Lost
  • Be able to track Competitors and Stakeholders
  • Understand how to view Resolution Activities
  • Add Products and Write-In Products to Opportunities
  • Build and maintain a repository of Products, Product Bundles and Product Families in the Product Catalog
  • Configure Unit Groups, Price Lists and Discount Lists 
  • Work with Product Properties and view a Product Hierarchy 
  • Create Quotes and add Products
  • Work with the Sales Order Process to convert Quotes to Orders and Invoices
  • Fulfill Orders and manage Invoice payments
  • Explore the Sales Reports and create a custom Sales Report using the Reporting Wizard in Microsoft Dynamics 365
  • Understand the significance of Sales Goal Management and Metrics in Microsoft Dynamics 365 
  • Explore the Sales Charts and Dashboards and create a custom Sales Dashboard in Microsoft Dynamics 365

Audience:

  • This course is intended for Sales Representatives (SR), Sales Managers and End-users who have an interest in the Sales components of Dynamics 365. Students should have an existing working knowledge of either Microsoft Dynamics 365 or Microsoft Dynamics CRM. As a minimum, students should attend the prerequisite course ‘Introduction to Microsoft Dynamics 365’.

Outline

More Information

More Information
Brand Microsoft
Subjects Business Productivity
Lab Access No
Technology Microsoft
Learning Style Virtual Classroom
Difficulty Intermediate
Course Duration 1 Day
Language English
SATV Value 1

Reviews

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Contact A Learning Consultant


click here