Office 365 Administration and Troubleshooting - Moc On Demand (MS-10997)

This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business.
  • Self-Paced Learning

    Learning Style
  • Advanced

    Difficulty
  • 2 Days

    Course Duration
  • 2 Days

    SATV Value
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This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business.

About this course: 

Office 365 refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services). Office 365 includes plans for use at home and for business. This advanced level course targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. This course helps the students in the preparation for Microsoft Exam 70-347: Enabling Office 365 Services.

The average salary for Microsoft Office 365 Administrators is $61771 per year.

Course Objective: 

After completing this course, students will be able to: 

  • Describe Office 365 services.
  • Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell.
  • Administer and troubleshoot directory synchronization and directory objects.
  • Administer and troubleshoot Skype for Business.
  • Administer and troubleshoot SharePoint Online.
  • Administer and troubleshoot Office 365 ProPlus.
  • Administer and troubleshoot compliance and security in Office 365.

Audience: 

This course is intended for: 

  • Both novice and experienced programmers who have a minimum of three months programming experience and have basic Windows navigation skills.
  • IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365.

Prerequisites:

Before attending this course, students must have:

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
  • A minimum of one year of experience working with Active Directory Domain Services (AD DS).
  • A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell. 
  • Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.

Suggested prerequisites courses: 

Career path:

Business Productivity Career Path…

More Information
Brand Microsoft
Lab Access No
Technology Microsoft
Learning Style Self-Paced Learning
Difficulty Advanced
Course Duration 2 Days
Language English
SATV Value 2 Days
VPA Eligible VPA Eligible
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