9:00 AM - 5:00 PM CST
About Individual Course:
- Individual course plan gives you access to this course
You have already taken demo for this course.
If you want to get access to demo again, feel free to contact our support at (855) 800-8240
This 3-day course is a hands on experience that covers Cisco Finesse for both UCCX and UCCE. The installation and configuration of Cisco Finesse will be covered and many hands-on labs will demonstrate how to customize the desktop for agents and supervisors using the built in functions of the Cisco Finesse Administrative interface