Enabling and Managing Microsoft Office 365 (MS-20347)

This course is an ILT (instructor-led training) targeting IT Professionals who plan, evaluate, operate, and deploy Office 365 services. This includes their requirements, dependencies, identities, and supporting technologies.


Learning Style



5 Days

Course Duration

5 Days

SATV Value

Course Info

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This course is an ILT (instructor-led training) targeting IT Professionals who plan, evaluate, operate, and deploy Office 365 services. This includes their requirements, dependencies, identities, and supporting technologies.

Course Information

About this course:

While enabling Office 365, there is a lot you’ll be able to learn, for instance planning Microsoft Office 365 deployment, management of these deployments, and customizing components that are to be deployed within the Office 365 tenant. You will also be taken through the various steps that need to taken in order to monitor the Office 365 clients using telemetry tools which are built-in for IT administrators. Users taking this course will also acquire knowledge about the ways they can manage and set up Office 365 identities. Course takers will also be able to learn about the types of identities required for configuration and creation in Office 365. Furthermore, users will also be able to learn about the benefits of using them.

This course is and ILT (instructor-led-training) spread over a period of 5 days. It targets everything that IT professionals need to know in order to plan, evaluate, deploy and then operate the services of Office 365 including its dependencies, identities, supporting technologies, an all the requirements. The core focus of this course is on the skills that a user needs in order to set Office 365 tenant which comprises of the federation with user identities that already exist, as well as the expertise that would allow them to sustain Microsoft 365 tenant including its users. In short, this 5-day IT Ops training course will make the users fully prepared for managing Microsoft Office 365.

Students using this Microsoft Office 365 training course will also be prepared for certification exams like Microsoft 70-346: Managing Office 365 Identities and Requirement, Microsoft 70-347: Enabling Office 365 Services

The average salary for a Microsoft O365 administrator is $75,000 per year.

Course Objectives:

Students who complete this course will be able to do the following:

  • Manage licensed, groups, and users of office 365, and then get the delegated administration configured.

  • Between on-premises AD DS and Azure AD, plan directory synchronization and configure it.

  • Plan the connectivity of clients to Office 365, and configure it.

  • Plan and deploy Office 365 and pilot respectively, and configure Office 365 tenant.

  • Plan Exchange online services and deploy them.

  • Plan SharePoint Online and configure it.

  • Plan and deploy Office 365 ProPlus.

  • Configuring Azure RMS and Office 365 integration as well as the Office 365 compliance features.

  • Plan identity federation and implement it between Azure AD and on-premises AD DS.

  • Plan and manager the permissions and Exchange Online recipients.

  • For the deployment of Business Online, have Skype implemented after proper planning.

  • Plan a solution for Office 365 collaboration and configure it. This would include collaboration solutions like OneDrive for business, Yammer Enterprise, and Office 365 groups.

  • Review and monitor the services of Office 365, in addition to troubleshooting its issues.


This IT Ops training course is perfect for IT professionals who are already experienced in the field but want to take their skill-set higher. They will receive trainings to configure, plan, and even manage Office 365 environment. Students applying for this course should have a broad understanding of a variety of on-premises tech including AD DS and DNS (Domain Name System). They are also expected to have some generic idea about, Skype for Business Server, Microsoft Lync Server, Microsoft SharePoint Server, and Exchange Server.


  • You will need an experience of at least two years in working with Windows Server Operating System especially including Windows Server 2012 (or higher).

  • You should have experience with Windows PowerShell.

  • You will need an experience of at least a year with name resolution, especially DNS.

  • You will need an experience of at least a year with AD DS.

  • You should have experience with certificates like PKI certificates (Public Key Infrastructure)

  • You should have experience with Lync Server 2013, Exchange Server 2013 (or higher), SharePoint Server 2013 (or higher), and Skype for business Server 2015.

Suggested prerequisites courses:

  • Administering Windows Server 2012 (MS-20411)

  • Automating Administration with Windows PowerShell (MS-10961)

  • Core Solutions of Microsoft Exchange Server 2013 (MS-20341)

Course Outline

Practice Certification Exam

Coming Soon

More Information

More Information
Brand Microsoft
Subjects Business Productivity
Lab Access Yes
Technology Microsoft
Learning Style Virtual Classroom
Difficulty Intermediate
Course Duration 5 Days
Language English
SATV Value 5 Days
VPA Discount VPA Discount


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Frequently Asked Questions


Frequently Asked Questions About Virtual Instructor-Led Courses

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The link to the class is available upon logging in to your dashboard. If you are unable to see it, please contact our support team at 1-855-800-8240 and they will be happy to provide you the direct link via email or the dial in number.

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Yes, you can reschedule your class. Please contact your Sales representative and they will arrange this for you. If you forgot his/her name, feel free to contact our support team at support@quickstart.com or 1-855-800-8240.

Will I get my certificate upon completion?

Yes. Upon completion of the course, it will be available on your course as a Trophy Icon for you to download. If you do not see this, you will need to contact support@quickstart.com with the following details so they can email you the certificate: Class Name, Class Date, Account Rep, and Your Email.

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Make sure you are using a compatible headset for your laptop or computer. If you don’t have a headset, you can use the built-in speaker of your laptop. Otherwise, you can use the dial in option by calling the dial in number provided in the class joining email. You may also contact support team for the dial in numbers associated for your training at 1-855-800-8240 or contact them via email at support@quickstart.com.

How can I reach student support?

Support can be reach via phone at 1855-800-8240; via email at support@quickstart.com or via chat support through the chat button on our website. Please note that support office hours will be from 8am-5pm CST Monday to Friday. Any concerns after office hours will be attended the following business day.


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