Enabling and Managing Microsoft Office 365 (MS-20347)

This course is an ILT (instructor-led training) targeting IT Professionals who plan, evaluate, operate, and deploy Office 365 services. This includes their requirements, dependencies, identities, and supporting technologies.


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5 Days

Course Duration


SATV Value

Course Info

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This course is an ILT (instructor-led training) targeting IT Professionals who plan, evaluate, operate, and deploy Office 365 services. This includes their requirements, dependencies, identities, and supporting technologies.

Course Information

If you enroll in this course without the Master Subscription plan, you receive a Free Official Exam Voucher for the 70-346 Exam. This course does not include Exam Voucher if enrolled within the Master Subscription, however, you can request to purchase the Official Exam Voucher separately.

About this course:

While enabling Office 365, there is a lot you’ll be able to learn, for instance planning Microsoft Office 365 deployment, management of these deployments, and customizing components that are to be deployed within the Office 365 tenant. You will also be taken through the various steps that need to taken in order to monitor the Office 365 clients using telemetry tools which are built-in for IT administrators. Users taking this course will also acquire knowledge about the ways they can manage and set up Office 365 identities. Course takers will also be able to learn about the types of identities required for configuration and creation in Office 365. Furthermore, users will also be able to learn about the benefits of using them.

This course is and ILT (instructor-led-training) spread over a period of 5 days. It targets everything that IT professionals need to know in order to plan, evaluate, deploy and then operate the services of Office 365 including its dependencies, identities, supporting technologies, an all the requirements. The core focus of this course is on the skills that a user needs in order to set Office 365 tenant which comprises of the federation with user identities that already exist, as well as the expertise that would allow them to sustain Microsoft 365 tenant including its users. In short, this 5-day IT Ops training course will make the users fully prepared for managing Microsoft Office 365.

Students using this Microsoft Office 365 training course will also be prepared for certification exams like Microsoft 70-346: Managing Office 365 Identities and Requirement, Microsoft 70-347: Enabling Office 365 Services

The average salary for a Microsoft O365 administrator is $75,000 per year.

Course Objectives:

Students who complete this course will be able to do the following:

  • Manage licensed, groups, and users of office 365, and then get the delegated administration configured.

  • Between on-premises AD DS and Azure AD, plan directory synchronization and configure it.

  • Plan the connectivity of clients to Office 365, and configure it.

  • Plan and deploy Office 365 and pilot respectively, and configure Office 365 tenant.

  • Plan Exchange online services and deploy them.

  • Plan SharePoint Online and configure it.

  • Plan and deploy Office 365 ProPlus.

  • Configuring Azure RMS and Office 365 integration as well as the Office 365 compliance features.

  • Plan identity federation and implement it between Azure AD and on-premises AD DS.

  • Plan and manager the permissions and Exchange Online recipients.

  • For the deployment of Business Online, have Skype implemented after proper planning.

  • Plan a solution for Office 365 collaboration and configure it. This would include collaboration solutions like OneDrive for business, Yammer Enterprise, and Office 365 groups.

  • Review and monitor the services of Office 365, in addition to troubleshooting its issues.


This IT Ops training course is perfect for IT professionals who are already experienced in the field but want to take their skill-set higher. They will receive trainings to configure, plan, and even manage Office 365 environment. Students applying for this course should have a broad understanding of a variety of on-premises tech including AD DS and DNS (Domain Name System). They are also expected to have some generic idea about, Skype for Business Server, Microsoft Lync Server, Microsoft SharePoint Server, and Exchange Server.


  • You will need an experience of at least two years in working with Windows Server Operating System especially including Windows Server 2012 (or higher).

  • You should have experience with Windows PowerShell.

  • You will need an experience of at least a year with name resolution, especially DNS.

  • You will need an experience of at least a year with AD DS.

  • You should have experience with certificates like PKI certificates (Public Key Infrastructure)

  • You should have experience with Lync Server 2013, Exchange Server 2013 (or higher), SharePoint Server 2013 (or higher), and Skype for business Server 2015.

Suggested prerequisites courses:

  • Administering Windows Server 2012 (MS-20411)

  • Automating Administration with Windows PowerShell (MS-10961)

  • Core Solutions of Microsoft Exchange Server 2013 (MS-20341)


Frequently Asked Questions

Q1: What’s the difference between Office 2019 suites and Office 365 plans?

With Office 365 subscription plans you can create your best work with the premium versions of the Office applications across all your devices: Word, Excel, PowerPoint, Outlook, Publisher, Access (Publisher and Access are available on PC only) as well as access to additional OneNote features. You can install Office 365 across multiple devices, including PCs, Macs, Android tablets, Android phones, iPad, and iPhone. In addition, with Office 365 you get services like online storage with OneDrive, Skype minutes for home use, and advanced Outlook.com security. When you have an active Office 365 subscription, you always have the most up-to-date version of the Office applications. Office 2019 is a one-time purchase with the classic versions of the Office applications such as Word, Excel, and PowerPoint for use on a single PC or Mac. The applications are not automatically updated; to get the latest version, you must purchase Office again when the new version becomes available.

Q2: Will Office be identical on a PC, a Mac, and a mobile device?

No. Office applications are tailored to work best on each platform and device. The Office applications available for Mac users and the version numbers may be different from those available for PC users.

Q3: Do I keep control of my documents with an Office 365 subscription?

Yes. Documents that you have created belong fully to you. You can choose to store them online on OneDrive or locally on your PC or Mac.

Q4: What is the maximum number of Office licenses I can activate using the same Microsoft account?

Users can activate 1 subscription for Office 365 Home and Office 365 Personal and up to 25 licenses for Office Home & Student 2016, Office Home & Business 2016, and Office Professional 2016.

Q5: Which Microsoft account should I sign in with when using OneDrive?

To access documents stored on OneDrive, sign in to Office with the Microsoft account that you used to set up Office 365. You can also sign in to OneDrive directly at OneDrive.com.

Q6: I have several Office 2019, Office 2016 or 2013 (one-time purchase) installations under the same Microsoft account and I need to reinstall one of them. What do I do?

You’ll need to determine which Office product keys correspond to each PC.

Q7: What is a Multiple Activation Key (MAK)?

A Multiple Activation Key (MAK) activates systems on a one-time basis, using Microsoft's hosted activation services (which requires connection with a Microsoft activation server). Once computers are activated, no further communication with Microsoft is required. Important: Each MAK has a predetermined number of allowed activations, based on your Volume Licensing agreement. You can activate licenses in one of two ways using MAK:

  • MAK Independent Activation - Each computer individually connects to Microsoft via the web or telephone to complete activation.
  • MAK Proxy Activation - One centralized activation request is made on behalf of multiple computers with a single connection to Microsoft online or by telephone. This method uses the Volume Activation Management Tool (VAMT), which is a part of the Windows Automated Installation Kit (WAIK). VAMT enables IT Professionals to automate and centrally manage the Volume Activation process using MAK and includes a check on the number of activations on the MAK.

More Information

More Information
Brand Microsoft
Subjects Business Productivity
Lab Access Yes
Technology Microsoft
Learning Style Virtual Classroom
Difficulty Intermediate
Course Duration 5 Days
Language English
SATV Value 5
VPA Discount VPA Discount


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