Microsoft 365 Enterprise Administrator: Identity and Services (MS-100)

This course will help you in gaining in depth knowledge of Microsoft 365 Tenant and Service Management, Office 365 Management, and Microsoft 365 Identity Management, along with key components of Office 365.


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5 Days

Course Duration


SATV Value

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This course will help you in gaining in depth knowledge of Microsoft 365 Tenant and Service Management, Office 365 Management, and Microsoft 365 Identity Management, along with key components of Office 365.

Course Information

If you enroll in this course without the Master Subscription plan, you receive a Free Official Exam Voucher (excluding purchases using Training Vouchers / SATV) for the MS-100 Exam. This course does not include Exam Voucher if enrolled within the Master Subscription, however, you can request to purchase the Official Exam Voucher separately.

About the Course:

This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity to Office 365. Finally, you will examine how to manage Office 365 ProPlus deployments, from user-driven client installations to centralized Office 365 ProPlus deployments. You will wrap up this section by learning how to configure Office Telemetry and Microsoft Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.

A Systems Administrator having Office 365 can earn up to $65,187/- on average, per annum.

Course Objectives:

Once the course is complete, all candidates enrolled in this course will be able to;

  • Designing, configuring, and managing your Microsoft 365 tenant
  • Office 365 product functionality
  • Configuring Office 365
  • Managing Office 365 ProPlus deployments
  • Planning and implementing identity synchronization
  • Implementing application and external access


  • This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.


  • Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.
  • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices.


Frequently Asked Questions

Q1. Is there an office 365 certification?

Earning an MCSA: Office 365 certification qualifies you for a position as a software as a service (SaaS) administrator or cloud applications administrator focused on managing Office 365 business productivity products like Exchange, SharePoint, and Skype for Business. Possess foundational IT skills

Q2. How do I get Microsoft SharePoint certification?

To earn this certification, you need to pass two exams. All candidates for the Microsoft 365 Certified: Teamwork Administrator Associate certification must pass Exam MS-301: Deploying SharePoint Server Hybrid

Q3. How long do Microsoft certifications last?

Microsoft Certifications No Longer Expire Microsoft has been rapidly and extensively overhauling its certification program for the past two years. Previously, MCSE certs were good for three years, and MCSD certs required recertification after two years

Q4. How long does it take to learn Office 365?

The five-day course is aimed at IT professionals who will evaluate, plan, deploy and operate Office 365 services. NetCom Learning offers training courses that range from a single hour each to 40 hours.

Q5. How much does Microsoft certification cost?

The individual Microsoft certification cost of the Associate and Expert level exams is typically $165 USD** per exam

Q6. How much does a SharePoint administrator make?

The average salary for a Sharepoint Administrator is $98,105 per year in the United States

Q7. How many SharePoint administrators do I need?

They don't need to have an admin role in Microsoft 365, and don't have access to the SharePoint admin center. A site can have several site administrators, but must have one and only one primary administrator.

Q8. What is the passing score for Microsoft certification?

The good news is that a passing score of 700 doesn't mean you have to answer 70 percent of the questions correctly, as Microsoft uses scaled scores. This means that the number of questions needed to pass the exam may range from 50-85 percent of the total number of questions

Q9. What are the admin roles in Office 365?

Exchange administrator manages mailboxes and anti-spam policies for your business. SharePoint administrator manages the document storage in SharePoint Online. They can also designate another user as site collection administrator. Reset passwords for normal users, manages service requests, and monitors service health.

Q10. Can I get Office 365 for free?

Get Office 365 for free. It's not a trial! Students and teachers are eligible for Office 365 Education, which includes Word, Excel, PowerPoint, OneNote, and now Microsoft Teams, plus additional classroom tools. All you need to get started is to enter a valid school email address below.

More Information

More Information
Brand Microsoft
Subjects Business Productivity, Cloud Computing
Lab Access Yes
Technology Microsoft
Learning Style Virtual Classroom
Difficulty Advanced
Course Duration 5 Days
Language English
SATV Value 5


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