About this Course:

Dynamics 365 Commerce functional consultants set up and use the application functionality in Microsoft Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day course covers the essentials for the role.

Course Objectives:

• Configure Dynamics 365 Commerce Headquarters
• Configure products, prices, discounts, loyalty, and affiliations
• Manage Point of Sale (POS) in Dynamics 365 Commerce
• Configure and Manage Dynamics 365 Commerce call centers
• Manage e-commerce

Audience:

The audience for this course is either: a Dynamics 365 consultant who wants to learn Commerce, or a retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family.

Prerequisites:

• Core Microsoft Dynamics 365 skills (or MB-300 certification)

• General understanding of Commerce principles