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- ITIL 4 Foundation
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- ITIL 4 Foundation
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Learn MoreQuickStart is now offering assessment questions for ITIL Foundation Exam . Whether you are deciding which exam to sign up for, or simply want to practice the materials necessary to complete certification for this course, we have provided a practice assessment to better aid in certification. 100% of the questions are real questions; from a recent version of the test you will take for ITIL Foundation Exam.
Select the one that is the most appropriate definition of an outcome?
Choose one answer:
Select the one that is NOT the objective or valid purpose of problem management.
Choose one answer:
Select the one that offers value to the business right from service strategy.
• Allowing the service provider to fully understand the levels of service which will help in making their consumer’s successful
• Allowing the service provider to quickly and effectively respond to all the changes in the overall business environment
• Reduction in the frequency and duration of service charge.
Choose one answer:
Which process or function would offer staff to analyze and monitor events considering an operations bridge?
Choose one answer:
Which process is accountable for frequently occurring, low risk and low-cost changes?
Choose one answer:
Select the one that is NOT an objective of CSI - Continual Service Improvement?
Choose one answer:
Which one of the following is CORRECT?
Choose one answer:
Name the area in which ITIL complementary guidance offer assistance.
• Adapting best practice for particular industry sectors
• Integrating ITIL with various other operating models
Choose one answer:
Select the one that is the BEST explanation of a relationship considering service asset and configuration management.
Choose one answer:
Select the one on which the continuity strategy of IT service should be based on.
• Design of the service metrics
• Risk assessment
• Business continuity strategy
• Business impact analysis (BIA)
Mark one answer:
Mention the types of service well-defined in ITIL
1. Enabling
2. Computer
3. Core
4. Enhancing
Mark one answer:
Select the one that is not a problem management’s objective.
Mark one answer:
Name the core ITIL publication where you can find complete descriptions of information security management, service catalogue management, and supplier management?
Mark one answer:
Which of the following statements truly defines a definitive media library (DML)?
Choose one answer:
Which of the following is NOT a purpose of the change management process?
Choose one answer:
Name the processes which are accountable for the underpinning contracts’ regular review.
Choose one answer:
A known error is created after the completion of a problem’s diagnosis but before a workaround is found. Do you consider it a valid approach?
Choose one answer:
Mention the BEST reason for classifying incidents?
Choose one answer:
Who is accountable for defining metrics with regards to change management?
Choose one answer:
Learning Style
Learning Style
Difficulty
Course Duration
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About Individual Course:
$109.00
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Lab Access | No |
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Learning Style | Self-Paced Learning |
Learning Type | Practice Exam |
Difficulty | Beginner |
Course Duration | 1 Hour |
Language | English |
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