Certification Exam Prep Questions For CompTIA A+ (220-1002)


QuickStartis now offering assessment questions for CompTIA A+ (220-1002). Whether you are deciding which exam to sign up for, or simply want to practice the materials necessary to complete certification for this course, we have provided a practice assessment to better aid in certification. 100% of the questions are real questions; from a recent version of the test you will take for CompTIA A+ (220-1002).


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1

A laser printer is producing completely blank sheets. Which of the following processes should the technician check FIRST?

A. Fusing
Incorrect.
B. Paper handling
Incorrect.
C. Transfer
Incorrect.
D. Development
Correct!
2

Which of the following is an example of client-side virtualization?

3

Which of the following is a security threat that disguises itself as legitimate software?

A. Trojan
Correct!
B. Worm
Incorrect.
C. Virus
Incorrect.
D. Spyware
Incorrect.
4

A user reports the Internet connection is not working on the corporate network. After running through the troubleshooting steps, the administrator finds the computer has a valid IP address, can connect to network shares, and can view local intranet pages in the web browser. The administrator tries navigating to a public Internet page and it times out. Which of the following should the technician configure next?

A. Hosts files
Incorrect.
B. IPv6 settings
Incorrect.
C. Proxy settings
Correct!
D. Lmhosts files
Incorrect.
5

A technician is called into the office during a thunderstorm. Users are reporting that machines are intermittently powering off. Which of the following will BEST prevent user data loss?

A. Auto save
Incorrect.
B. A surge protector
Incorrect.
C. An ESD mat
Incorrect.
D. A UPS
Correct!
6

A company that manages its own cloud, while utilizing a third -party vendor to help manage storage, is implementing which of the following infrastructure types?

A. Hybrid
Correct!
B. Community
Incorrect.
C. Private
Incorrect.
D. Public
Incorrect.
7

On a corporate network, which of the following features would be used to redirect network traffic for filtering or monitoring?

A. Content Advisor
Incorrect.
B. Proxy Settings
Correct!
C. Network Drive Mapping
Incorrect.
D. Local Security Policy
Incorrect.
8

A technician has just installed a video card in a PC. The video card is not working, although it was working fine on the test bench. Which of the following Windows tools should the technician use to start troubleshooting the problem?

A. Task Manager
Incorrect.
B. Device Manager
Correct!
C. System Configuration
Incorrect.
D. Computer Management
Incorrect.
9

A technician has upgraded four computers and would like to securely repurpose t he hard drives for later use. Which of the following should the technician do to the drives to prepare them for later use?

A. chkdsk
Incorrect.
B. Degauss
Incorrect.
C. Quick format
Incorrect.
D. Drive wipe
Correct!
10

A technician has just fixed a user’s PC and successful y removed a virus and malware from the machine. Which of the following is the LAST thing the technician should do?

11

A user reports several technicians have been unable to solve a problem and requests that the technician on the phone comes out to fix the problem because the user is unable to work. After the technician has effectively communicated a willingness to help, which of the following is the NEXT step?

12

A user gets an error message that the trust relationship to the domain has been broken. Which of the following can be done to resolve this from the client desktop?

13

A technician is troubleshooting a PC with multiple volumes. To verify which are active and assigned drive letters, the technician should use the LIST function of which of the following commands?

A. extract
Incorrect.
B. diskpart
Correct!
C. bootrec
Incorrect.
D. chkdsk
Incorrect.
14

Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use?

15

A PC is powering on but the only activity a technician can see is spinning fans. Which of the following components would MOST likely be at fault for such a condition? (Select TWO).

A. SATA controller
Incorrect.
B. CPU
Correct!
C. Memory
Correct!
D. Hard drive
Incorrect.
16

Which of the following explains why it is important to secure Personally Identifiable Information (PII)?

17

A small office experiences frequent power outages. Upon rebooting the Windows workstations after each power outage, users report the inability to open shared files. Which of the following MUST a technician configure to resolve this issue in the future?

18

Which of the following is TRUE about the difference between a worm and a virus?

19

A customer calls the help desk to report an issue. The customer suggests that the problem is hardware related, but the technician knows from the description that this is not the case. Which of the following is the BEST course of action for the technician?

20

Which of the following is the BEST option to prevent data breaches on lost mobile devices?

21

A user reports that any URL entered redirects to the same web page. A technician concludes that the user’s computer has been compromised. Which of the following tools would the technician use to resolve the issue?

A. Last known good configuration
Incorrect.
B. Anti-malware
Correct!
C. System restore
Incorrect.
D. Rogue antivirus
Incorrect.
22

A technician is navigating through a Windows OS via command prompt. The technician needs to display the content of a folder. Which of the following is the BEST option for accomplishing t his task?

A. dir
Correct!
B. Is
Incorrect.
C. rd
Incorrect.
D. cmd
Incorrect.
23

A user’s smartphone runs very slow at the end of the day. When the user restarts the phone in the morning, it runs at its normal speed. Which of the following should be done throughout the day to BEST resolve this issue?

24

A customer is reporting a burning smell coming from a CRT monitor. Which of the following should be taken into consideration before attempting to resolve the customer’s issue?

Practice Exam - CompTIA A+ (220-1002)

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