A laser printer is producing completely blank sheets. Which of the following processes should the technician check FIRST?
Which of the following is an example of client-side virtualization?
Which of the following is a security threat that disguises itself as legitimate software?
A user reports the Internet connection is not working on the corporate network. After running through the troubleshooting steps, the administrator finds the computer has a valid IP address, can connect to network shares, and can view local intranet pages in the web browser. The administrator tries navigating to a public Internet page and it times out. Which of the following should the technician configure next?
A technician is called into the office during a thunderstorm. Users are reporting that machines are intermittently powering off. Which of the following will BEST prevent user data loss?
A company that manages its own cloud, while utilizing a third -party vendor to help manage storage, is implementing which of the following infrastructure types?
On a corporate network, which of the following features would be used to redirect network traffic for filtering or monitoring?
A technician has just installed a video card in a PC. The video card is not working, although it was working fine on the test bench. Which of the following Windows tools should the technician use to start troubleshooting the problem?
A technician has upgraded four computers and would like to securely repurpose t he hard drives for later use. Which of the following should the technician do to the drives to prepare them for later use?
A technician has just fixed a user’s PC and successful y removed a virus and malware from the machine. Which of the following is the LAST thing the technician should do?
A user reports several technicians have been unable to solve a problem and requests that the technician on the phone comes out to fix the problem because the user is unable to work. After the technician has effectively communicated a willingness to help, which of the following is the NEXT step?
A user gets an error message that the trust relationship to the domain has been broken. Which of the following can be done to resolve this from the client desktop?
- D. Run CHKDSK
A technician is troubleshooting a PC with multiple volumes. To verify which are active and assigned drive letters, the technician should use the LIST function of which of the following commands?
Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use?
- A. Disable DHCP and assign a static IP address to each network device physically connected to the network.
- B. Enable MAC address filtering across al network jacks and record the MAC address of guest devices.
A PC is powering on but the only activity a technician can see is spinning fans. Which of the following components would MOST likely be at fault for such a condition? (Select TWO).
Which of the following explains why it is important to secure Personally Identifiable Information (PII)?
A small office experiences frequent power outages. Upon rebooting the Windows workstations after each power outage, users report the inability to open shared files. Which of the following MUST a technician configure to resolve this issue in the future?
Which of the following is TRUE about the difference between a worm and a virus?
A customer calls the help desk to report an issue. The customer suggests that the problem is hardware related, but the technician knows from the description that this is not the case. Which of the following is the BEST course of action for the technician?
Which of the following is the BEST option to prevent data breaches on lost mobile devices?
A user reports that any URL entered redirects to the same web page. A technician concludes that the user’s computer has been compromised. Which of the following tools would the technician use to resolve the issue?
A technician is navigating through a Windows OS via command prompt. The technician needs to display the content of a folder. Which of the following is the BEST option for accomplishing t his task?
A user’s smartphone runs very slow at the end of the day. When the user restarts the phone in the morning, it runs at its normal speed. Which of the following should be done throughout the day to BEST resolve this issue?
A customer is reporting a burning smell coming from a CRT monitor. Which of the following should be taken into consideration before attempting to resolve the customer’s issue?
About Individual Course:
|Learning Style||Self-Paced Learning|
|Course Duration||1 Hour|