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ITIL® Planning, Protection & Optimization (ITIL®-PPO)

If you want to succeed the ITIL® Planning, Protection & Optimization Intermediate exam along with focused learning and workplace knowledge of ITIL optimization. You are in the right place. QuickStart offers a number of IT ops trainings and courses, designed by professionals to deliver quality up to dated content to the students. Moreover you will get authentic certification on completing the course.

Virtual

Learning Style

Intermediate

Difficulty

4 Days

Course Duration

Course Info

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Certificate

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If you want to succeed the ITIL® Planning, Protection & Optimization Intermediate exam along with focused learning and workplace knowledge of ITIL optimization. You are in the right place. QuickStart offers a number of IT ops trainings and courses, designed by professionals to deliver quality up to dated content to the students. Moreover you will get authentic certification on completing the course.

Course Information

About this course:

ITIL® Planning, Protection & Optimization (ITIL®-PPO) is a 4 day extensive course that covers the five core publications of ITIL® 2011 edition, namely Service Strategy, Service Design, Service Transition, Service operation, and continual Service Improvement. It will enable students with important techniques for the improvement of operational efficiency of the business.

The official ITIL® qualification scheme describes the two streams, the Service Lifecycle Stream and the Service Capability stream. The course focuses mainly on the service capability Stream, its processes and practice elements. Along with a description of service Lifecycle stream.

This course will prepare the students for the ITIL® Planning, Protection & Optimization Intermediate exam

A certified ITIL® Planning, Protection & Optimization professional earns up to $90,441 per year.

Course Objective:

On successful completion of the course, the students will be able to:

  • Understand and explain the practice of Service Management.

  • Understand and explain the lifecycle and the functions & processes across it.

  • Understand the concept of Availability Management and Recognize its purpose, goal and objectives

  • Understand the concept of Capacity Management and recognize its purpose, goal and objectives.

  • Understand The concept of  IT Service Continuity Management and its purpose, goal and objectives

  • Understand The concept of Information Security Management and recognize its purpose, goal and objectives

  • Understand The concept of Demand Management and recognize purpose, goal and objectives

  • Describe technology Implementation considerations

Audience:

The target audience of this course includes IT Managers, Operational staff, and persons wanting to deepen their knowledge and skills of processes and functions required for planning, protection and optimization of clusters. .

Prerequisite:

  • An ITIL® Foundation certificate and preferably two years work experience in an IT Service Management environment.

Suggested Prerequisite Course:

  • ITIL® Foundations Certification (ITIL®)

    Course Outline

    Practice Certification Exam

    Coming Soon

    More Information

    More Information
    Brand ITIL®
    Subjects IT Ops & Management
    Lab Access No
    Technology ITIL®
    Learning Style Virtual Classroom
    Difficulty Intermediate
    Course Duration 4 Days
    Language English
    VPA Discount VPA Discount

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    Frequently Asked Questions

    FAQ's

    Frequently Asked Questions About Virtual Instructor-Led Courses

    I can't connect to my class, what are my options?

    The link to the class is available upon logging in to your dashboard. If you are unable to see it, please contact our support team at 1-855-800-8240 and they will be happy to provide you the direct link via email or the dial in number.


    I can't make it to attend to class. Can I reschedule?

    Yes, you can reschedule your class. Please contact your Sales representative and they will arrange this for you. If you forgot his/her name, feel free to contact our support team at support@quickstart.com or 1-855-800-8240.


    Will I get my certificate upon completion?

    Yes. Upon completion of the course, it will be available on your course as a Trophy Icon for you to download. If you do not see this, you will need to contact support@quickstart.com with the following details so they can email you the certificate: Class Name, Class Date, Account Rep, and Your Email.


    I cannot connect to my lab. Help!

    Your Lab is accessible on the bottom part of your course. You will see a button that says "LAB". Just click it to launch the lab. Please note that some classes don’t need/require a LAB. You can verify with our support team by calling them at 1-855-800-8240 or by email at support@quickstart.com. You can also check with your Instructor or the Associate Instructor if your class includes one.


    What is my access code for Skillpipe?

    A. Not all of the classes have or require Skillpipe. If your class includes one, please check your email as you should have received one from noreply@skillpipe.com. In case you do not find it in your inbox, please check the Spam / Junk folder. For any further assistance, you can call the support at 1-855-800-8240 or contact them via email at support@quickstart.com.


    I don't have audio. I can't hear the instructor.

    Make sure you are using a compatible headset for your laptop or computer. If you don’t have a headset, you can use the built-in speaker of your laptop. Otherwise, you can use the dial in option by calling the dial in number provided in the class joining email. You may also contact support team for the dial in numbers associated for your training at 1-855-800-8240 or contact them via email at support@quickstart.com.


    How can I reach student support?

    Support can be reach via phone at 1855-800-8240; via email at support@quickstart.com or via chat support through the chat button on our website. Please note that support office hours will be from 8am-5pm CST Monday to Friday. Any concerns after office hours will be attended the following business day.

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