PDP Url

Dynamics 365 Field Service Certification: Dynamics 365 for Field Service (MB-240)

This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.


Virtual

Learning Style

Intermediate

Difficulty

3 Days

Course Duration

3

SATV Value

Course Info

Download PDF

Certificate

See Sample

Subscribe Buy Individually
When you subscribe, you get:
Master Subscription plan gives you access to this course and over 1183 other popular courses
On Sale!
Now Only $2,999.00 Regular Price $3,499.00
Now Only $2,999.00 Regular Price $3,499.00
/ Year

This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.

Course Information

If you enroll in this course without the Master Subscription plan, you receive a Free Official Exam Voucher for the MB-240 Exam. This course does not include Exam Voucher if enrolled within the Master Subscription, however, you can request to purchase the Official Exam Voucher separately.

About this Course:

Dynamics 365 for Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. 

This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals

Many organizations rely on mobile work forces to deliver their products and services to their customers.  Dynamics 365 for Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in efficiently identifying and scheduling resources as well as assisting in managing workloads for mobile workers. 

This course will equip students with the skills necessary to execute, identify and configure the key components that are used to deliver Field Service and mobile solutions.  Key topics include identifying what a typical work order lifecycle looks like as well as the organizational considerations that will drive configuration decisions.  Additionally, this course will focus on components that are commonly used in relation to work orders including agreements, inventory components, purchasing, and mobility strategies.    
This course helps students better understand the bigger picture and end goals focused around work order delivery and execution that aid in designing more efficient solutions that align with customer and organizational goals.

Dynamics 365’s Universal Resource Scheduling solution enables organizations more effectively manage and schedule these resources by providing a configurable toolset.This course will equip students with the skills necessary to configure and consume the tools available to more efficiently manage organizational resources.  Key topics include identifying where to begin and as well as the organizational considerations that will drive resource scheduling decisions.  A primary focus will be on how to best leverage the tools that are available to locate and schedule resources such as using the schedule board and the schedule assistant.  Additionally, we will examine customization scenarios such as enabling items for scheduling, defining schedule board options, working with multiple schedule boards, and extending the core scheduling functionality.    

The average salary of a Microsoft Dynamics Consultant is $102,330 per year.

Course Objectives:

  • Identify the key components involved in Field Service Implementations. 
  • Define the products and services that will be delivered to customers. 
  • Determine which pricing options to use in specific scenarios.
  • Determine which resources are required.
  • Configure the system to support resource needs.
  • Define commonly reported issues and template them for easier consumption.
  • Identify the key areas involved in a work order lifecycle. 
  • Generate agreements that can be used to automatically create work orders.   
  • Leverage the inventory management capabilities of Dynamics 365 for Field Service.
  • Create and work Purchase Orders through their lifecycle. 
  • Deploy and Configure the Field Service Mobile Application.
  • Configure the application to best leverage the scheduling features.
  • Leverage scheduling features to locate and schedule resources for work. 
  • Tailor the application to best represent organizational needs. 
  • Develop solutions that can be used to schedule single or multiple resources. 
  • Identify the extension options available as part of Universal Resource Scheduling

Audiences:

  • Dynamics 365 Consultants
  • IT professionals & Information workers


Prerequisites:

  • Basic understanding of Dynamics 365 features, functionality, and navigation.

Outline

More Information

More Information
Brand Microsoft
Subjects Business Productivity, IT Ops & Management
Lab Access No
Technology Microsoft
Learning Style Virtual Classroom
Difficulty Intermediate
Course Duration 3 Days
Language English
SATV Value 3

Reviews

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Contact A Learning Consultant


click here