Introduction to Microsoft 365 and AI administration (AB-900)
This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents.
This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents.
More Information:
- Learning Style: Virtual
- Technology: Microsoft
- Difficulty: Beginner
- Course Duration: 1 Day
- Course Info: Download PDF
- Certificate: See Sample
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Course Information
About This Course:
This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.
Course Objectives:
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Explore Microsoft 365 security foundations
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Introduction to Microsoft 365 core services and admin controls
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Protect and govern Microsoft 365 data
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Explore Microsoft 365 Copilot and agents
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Perform basic administrative tasks for Microsoft 365 Copilot
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Perform basic administrative tasks for Microsoft 365 Copilot agents
Audience:
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IT Support Specialist
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System Engineer
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IT Administrator
Prerequsites:
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Students should have basic functional experience with Microsoft 365 services.
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Students must have a proficient understanding of general IT practices.