IT Support Technician Learning Path

This learning path equips learners with the skills required for modern IT support technician roles by developing strong capabilities across hardware, networks, operating systems, and security. Learners build hands‑on proficiency in assembling and troubleshooting computer components, configuring local networks and cloud‑based services, and supporting mobile devices and peripherals. The path also strengthens core IT operations skills, including service procedures, Windows administration, data protection, and workplace best practices. By progressing into network architecture, routing, and foundational security concepts, learners develop the technical versatility needed to support users, maintain systems, and ensure reliable and secure IT environments across diverse organizational settings.