This course is designed with a focus on problem isolation techniques.
This course is designed with a focus on problem isolation techniques. The goal is to help participants use these techniques in order to recognize and diagnose run time issues and subsequently resolve them efficiently and effectively in a self sufficient manner.
This techniques taught in this course are particularly special because these are the same techniques as those used by IBM support staff and IBM consultants when they are assisting customers.
By the end of this course, the students should be have learnt the following skills and be able to;
This course is targeted towards the following audience;
The following prerequisites are an absolute requirement for attending this advanced level IT Ops training course .
|Subjects||IT Ops & Management|
|Learning Style||Virtual Classroom|
|Course Duration||5 Days|