IBM Business Process Manager V8.5 Problem Determination (WB869)

Over the course of five days, users will learn to troubleshoot potentially appearing issues in an IBM Business Process Manager V8.5.0.1 environment.


Learning Style



5 Days

Course Duration

Course Info

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Over the course of five days, users will learn to troubleshoot potentially appearing issues in an IBM Business Process Manager V8.5.0.1 environment.

Course Information

Users will learn problem isolation techniques that allow them to discover and resolve runtime issues effectively and with self-sufficiency. The methodologies introduced in this course are the ones used by IBM support teams and consultants to assist customers.

Course Objectives

  • Following course completion, users should be able to:

  • Describe the steps in key problem determination

  • Describe strategies to prevent errors

  • Recognize and gather MustGather data for the IBM Business Process Manager

  • Read logging and tracing files using the server logs viewer tool

  • Use Failed Event Manager to query failed events, and resubmit the events following problem resolution

  • Describe SCA programming model’s exception types: service runtime exceptions and service business exceptions

  • Follow the navigation steps within the business process engine in order to examine the trace log

  • Isolate and troubleshoot runtime problems associated with the WebSphere Adapter

  • Explain Advanced Integration services (AIS) troubleshooting

  • Inspect issues with running business process instances using Business Process Choreographer Explorer


  • This advanced IT Ops training course has been designed for system administrators.


  • Successful completion of Administration of IBM Business Process Manager Advanced V8.5 (WB867) (ZB867) course OR equivalent experience

  • Some knowledge of WebSphere Application Server problem determination techniques

Course Outline

Practice Certification Exam

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More Information

More Information
Brand IBM
Subjects IT Ops & Management
Lab Access No
Technology IBM
Learning Style Virtual Classroom
Difficulty Beginner
Course Duration 5 Days
Language English


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