Online Instructor-Led
Build a foundation to extend Microsoft 365 Copilot (MS-4014)
Discover how to extend Microsoft 365 Copilot by integrating plugins, Graph connectors, and declarative agents, enabling tailored solutions for enterprise needs.
Online Instructor-Led
Customer Service
This workshop will look at all types of customers & how we can serve them better. Students will be provided a strong skillset including in-person & over the phone techniques, dealing with difficult customers, and generating return business.
Online Instructor-Led
Lean Six Sigma Black Belt
Student will be able to explain Six Sigma philosophies and principles, including supporting systems and tools. Black belts have a thorough understanding of all aspects of the define, measure, analyze, improve and control (DMAIC) model in accordance with Six Sigma principles
Online Instructor-Led
Lean Six Sigma Green Belt
The Six Sigma Green Belt operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects
Online Instructor-Led
Project Management Fundamentals
Master the essentials of project management with this beginner-friendly course. Learn how to initiate, plan, execute, monitor, and close projects successfully while managing scope, time, cost, risk, and quality. Ideal for aspiring project managers and team leads across all industries.
Blended Learning
ISC2 Certified Cloud Security Professional (CCSP)
Master cloud architecture, security operations, compliance, and risk management. Earn the globally recognized CCSP certification and prove your ability to secure cloud environments. Build your career with advanced skills trusted by top organizations worldwide!
Online Instructor-Led
Microsoft® Access® for Office 365™ : Part 1
Data is everywhere. Most job roles today involve some form of data management. Virtually everyone is affected in some way by the need to manage data. A relational database application such as Microsoft® Access® can help you and your organization with this task.
Online Instructor-Led
Microsoft® Access® for Office 365 : Part 2
This course builds on foundational Access skills and focuses on advanced features to enhance database functionality, improve usability, and support multi-user environments. Learners will gain experience using macros, VBA, data organization techniques, and user interface enhancements.
Online Instructor-Led
Microsoft® Excel® for Office 365™ : Part 1
Organizations the world over rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Excel® can help.
Online Instructor-Led
Microsoft® Excel® for Office 365 : Part 3
Clearly, you use Microsoft® Excel® a lot in your role. Otherwise, you wouldn't be taking this course. By now, you're already familiar with Excel, its functions and formulas, a lot of its features and functionality, and its powerful data analysis tools
Online Instructor-Led
Microsoft® Outlook® for Office 365™ : Part 1
Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees
Online Instructor-Led
Microsoft® Outlook® for Office 365 : Part 2
Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it's likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies.