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Information Technology Infrastructure Library ITIL Foundations V3

This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This course gives students the necessary knowledge to enter or enhance their career in project management or IT service management.

    • Learning Style
      Self-Paced Learning
    • Difficulty
      Intermediate
    • Course Duration
      8 Hours

This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This course gives students the necessary knowledge to enter or enhance their career in project management or IT service management.

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This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This course gives students the necessary knowledge to enter or enhance their career in project management or IT service management.

Companies that use ITIL best practices range from the Fortune 500 market, Government, DOD, small businesses, and is used internationally. This course covers the 5 main concepts within ITIL:

  • Service Strategy
  • Design
  • Transition
  • Operation 
  • Continual Service Improvement.

ITIL Foundation training enables you to lay the basis for a complete program of ITIL exams and obtaining various certificates in IT Service Management. It will improve your qualifications for working with other ITIL-certified personnel.

This Foundation level training course prepares for the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices. The average yearly salary for professionals with IT Foundation Certification ranges from approximately $51,286 per year for Technical Support to $114,507 per year for IT Security Specialist (Source: Payscale).

This preparatory course does not include the official ITIL Exam and/or Certifications, which needs to be taken/applied for separately by the candidates. 

Target Audience

This certification is primarily aimed at professionals who require a basic understanding of the ITIL framework and how it can be used to enhance IT service management within an organization. IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement. However, the ITIL Foundation certification is open to and can benefit anyone who has an interest in the subject.

Pre-Requisites

There are no pre-requisites to take this training course or take the official exam. However, some familiarity with IT terminologies is recommended. 

More Information
Lab Access No
Learning Style Self-Paced Learning
Difficulty Intermediate
Course Duration 8 Hours
Language English
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