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IT Support: Hardware Essentials

Rating:
100% of 100
Learn the basics of computer devices, components, storage, displays, and connection interfaces.
$99.00
Learn the basics of computer devices, components, storage, displays, and connection interfaces.

More Information:

  • Learning Style: Self-Paced
  • Provider: Microsoft
  • Difficulty: Beginner
  • Course Duration: 16 Hours
  • Course Info: Download PDF
  • Certificate: See Sample

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Course Information

About this course:

IT Support: Hardware Essentials is designed to introduce students to a basic understanding of the different types of computing devices (desktop computers, laptops, tablets, smartphones, etc.), computer components (CPU, memory, power supplies, etc.) as well as peripheral devices, storage devices, displays and connection interfaces.

This course also includes an introduction to basic hardware troubleshooting skills.

Course Objective:

  • Describe computing devices
  • Understand PC and laptop hardware components
  • Troubleshoot common hardware issues
  • Explore mobile and connected devices
  • Troubleshoot common mobile device and connected device issues

Audience:

  • IT Support officer

Prerequisite:

  • The Windows client training as part of the Microsoft Professional Program – IT Support. 

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Customer Reviews
  1. excellent course
    Course Quality
    100%
    Overall Satisfaction
    100%
    Quality of Instructor
    100%
    Course Value
    100%
    a fairly complete course, with definitions that all TI support must know

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