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IT Support: Hardware Essentials

Learn the basics of computer devices, components, storage, displays, and connection interfaces.

Self-Paced

Learning Style

Beginner

Difficulty

16 Hours

Course Duration

Course Info

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Learn the basics of computer devices, components, storage, displays, and connection interfaces.

Course Information

About this course:

IT Support: Hardware Essentials is designed to introduce students to a basic understanding of the different types of computing devices (desktop computers, laptops, tablets, smartphones, etc.), computer components (CPU, memory, power supplies, etc.) as well as peripheral devices, storage devices, displays and connection interfaces.

This course also includes an introduction to basic hardware troubleshooting skills.

Course Objective:

  • Describe computing devices
  • Understand PC and laptop hardware components
  • Troubleshoot common hardware issues
  • Explore mobile and connected devices
  • Troubleshoot common mobile device and connected device issues

Audience:

  • IT Support officer

Prerequisite:

  • The Windows client training as part of the Microsoft Professional Program – IT Support. 

Outline

More Information

More Information
Brand Microsoft
Subjects IT Ops & Management
Lab Access No
Technology Microsoft
Learning Style Self-Paced Learning
Difficulty Beginner
Course Duration 16 Hours
Language English

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