ITIL® Service Design (SD)

The course is delivered in accordance with an accredited course syllabus and certification process. It combines tutorials, practical exercises and examination practice, reinforced through the trainers' proven implementation track record.

Self-Paced

Learning Style

ITIL®

Provider

Intermediate

Difficulty

8 Hours

Course Duration

Course Info

Download PDF

Certificate

See Sample

Buy Individually
tab
About Individual Course:
  • Individual course plan gives you access to this course
On Sale!
Now Only $349.00 Regular Price $478.00
Now Only $349.00 Regular Price $478.00
/ Each
10 Learners Have Enrolled For This Course

You have already taken demo for this course.

If you want to get access to demo again, feel free to contact our support at (855) 800-8240
The course is delivered in accordance with an accredited course syllabus and certification process. It combines tutorials, practical exercises and examination practice, reinforced through the trainers' proven implementation track record.

Course Information

"If you enroll in this course, you will receive an Official Exam Voucher for the ITIL-SD Exam"

About this course:

In this advanced level certification course, students will be focused on the use of ITIL® processes and practice elements utilized within the Service Lifecycle context. The design process is vital to the continued improvement and development of services within the IT lifecycle. This course  introduces participants to service catalogue, IT service availability and continuity. Students will also learn about service design technology as well as organization and implementation of service design. Good service design can improve the alignment of IT with the overall business and user needs and the certification will illustrate the importance of designing consistent service design practices in order to achieve this. This course also prepares the students for the ITIL® Intermediate Module - Service Design exam

The average salary for ITIL® certified IT professional is $96,000 per year.

Course Objective:

After completing this course, students will have a working understanding of:

  • Reduce total cost of ownership (TCO)
  • Improve quality of service
  • Improve consistency of service
  • Ease the implementation of new or changed services
  • Improve service alignment
  • Improve service performance
  • Improve IT governance
  • Improve effectiveness of service management and IT processes
  • Improve information and decision-making
  • Improve alignment with customer values and strategies

Audience:

This course is intended for:

  • Who Wish to have a greater understanding of the ITIL® Service Design stage of the ITIL® Service Lifecycle and how activities in it may be implemented to enhance the quality of IT service management within an organization

Prerequisites:

  • Candidates are required to have completed the ITIL® Foundation Certificate in IT Service Management 
  • Minimum of two years relevant IT experience.

Outline

Practice Certification Exam

https://www.quickstart.com/exam-service-design-sd.html

More Information

More Information
BrandITIL®
SubjectsIT Ops & Management
Lab AccessNo
TechnologyITIL®
Learning StyleSelf-Paced Learning
Learning TypeCourse
DifficultyIntermediate
Course Duration8 Hours
LanguageEnglish
VPA DiscountVPA Discount

Reviews

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Information
Virtual instructor Led

Virtual Classroom Courses

Our virtual instructor-led courses give you access to live instructors training you with other live students in a virtual classroom environment.

200+ Virtual Classroom Courses
Information
Self-Paced

Online Self-Paced Courses

Take self-paced online courses at your convenience and own pace, with unlimited access to courses in various emerging technologies.

700+ Self-Paced Courses
Information
College

E-books blogs, case studies, ariticles

As part of informal learning, our platform will recommend E-books, whitepapers, case studies, articles, and videos. This is AI curated content closely aligned with your learning objectives.

E-books blogs, case studies,...
Information
College

College Accredited Courses

QuickStart courses are accredited by several top schools and universities, including Texas A&M and University of Phoenix. You can print out certificates and also apply them towards your degree plan with them.

College Accredited
Information
Dashboard

Full Learning Dashboard & Analytics

Access all your enrolled, completed, course statistics, and community discussions from one centralized and intuitive learning dashboard with built in analytics, course tracking, time spent, and more.

Analytics/Reporting
Information
Social

QuickStart Discussions

Engage with other learners where you can directly chat, ask questions, and socialize with other learners experts and instructors on a course subject.

Community Access Community Access
Information
Labs

Virtual Labs

Videos and lectures only go so far. Get real world, hands-on practice with virtual labs (not available for all courses).

Virtual Labs Virtual Labs
Information
Live Instructor Support

Live Instructor Mentoring & Support

Get your IT problems solved through a community of mentors, experts and peers. Get live help from experts to answer questions on course material or guidance on a project.

Mentoring & Discussions Mentoring & Discussions
Information
Dashboard

Career Paths

Start a learning pathway towards understanding and mastering your career. With QuickStart career paths, you can fully understanding and being the best in your field.

Learning Paths Learning Paths
Information
Dashboard

Informal Learning

Access to AI curated content from various content publishers which can help in self-directed learning.

Informal Learning Informal Learning
click here